Algolia vs Site Search 360
Algolia
algolia.comSite Search 360
sitesearch360.comSide by side
| Figure | Algolia | Site Search 360 |
|---|---|---|
| Price from | $0.50/mo | $9/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 7 | 12 |
| Spec score · Search Analytics Software | 9.4 (#1) | 8.4 (#4) |
| Spec score · Site Search Software | 9.5 (#1) | 8.4 (#6) |
| Analytics | Built-in analytics reports query performance, click-through rates, zero-result searches and personalization impact. | Analytics report queries, clicked results, trends, exports and search-performance measures such as zero-result and abandonment rates. |
| Autocomplete | Autocomplete produces query suggestions on each keystroke and can personalize suggestions from user history. | The product provides instant search suggestions, autocomplete and spelling assistance. |
| Headquarters | San Francisco, California, United States | Dresden, Germany |
| Hosting | The pricing page lists US, UK, and EU hosting locations for Grow and Grow Plus, and global hosting for Elevate. | The about page says its CO2-free servers are powered by renewable hydroelectricity. |
| Integrations | Prebuilt integrations include Shopify, Adobe Commerce, Salesforce Commerce Cloud B2C and commercetools, plus Segment and Google Tag Manager connectors. | Official integrations include WordPress, Shopify, Duda, Magento, Lightspeed, OXID, Shopware, modified eCommerce, Make and Zapier. |
| Licence | The core Algolia service is proprietary hosted software rather than an open-source search engine. | Site Search 360 is offered as proprietary SaaS; customers receive a non-transferable, non-sublicensable, non-exclusive usage right and may not reverse-engineer or copy it. |
| Rating on G2 | 4.5 out of 5 from 455 reviews | 4.7 out of 5 from 35 reviews |
| Rating on GetApp | 4.7 out of 5 from 74 reviews | 4.7 out of 5 from 46 reviews |
| Rating on Shopify App Store | 3.7 out of 5 from 44 reviews | 3.7 out of 5 from 2 ratings |
| Rating on Trustpilot | 2.6 out of 5 from 7 reviews | 3.2 out of 5 from 63 reviews |
| Support | Algolia describes support levels ranging from community access to 24/7 enterprise-grade response times; professional services are optional. | The about page says support is available through live chat, email, and phone; plan support varies, with the Free plan listing community support. |
| What it does | Algolia is a hosted search and discovery platform that lets companies index their own data and expose fast search through APIs and user interfaces. | Site Search 360 is a hosted search service for adding customizable search to websites, content sites and online stores. |
Plans
Algolia
- GrowPriced on request
- Grow PlusPriced on request
- ElevatePriced on request
- FreeFree
- Grow$0.50 a month
- Grow Plus$1.75 a month
- ElevatePrice not published
Site Search 360
- ColumboPriced on request
- Holmes ProPriced on request
- FreeFree
- FreeFree
- Columbo$9 a month
- Holmes$49 a month
- Holmes Pro$89 a month
- Batman$119 a month
- Batman Pro$374 a month
- HolmesPriced on request
In their own words
Algolia
Algolia is an API-first search solution that combines keyword and semantic methods to return results. Its listed capabilities include NeuralSearch, AI Ranking, personalization, AI Synonyms, analytics, A/B testing, merchandising, a crawler, autocomplete, and query categorization. It is presented for site, ecommerce, and enterprise search across retail, manufacturing, media, financial services, and other use cases. Listed integrations include Adobe, BigCommerce, commercetools, Supabase, Shopify, Salesforce, Segment, and Google Tag Manager. Developers can use InstantSearch libraries for JavaScript, React, Vue, Angular, iOS, and Android, alongside API clients for multiple programming languages. Algolia reports an average search response time under 20 milliseconds and more than 1 billion queries processed every 5 seconds. The Free plan costs nothing and includes 10K search requests/month, 50K records, and allowances for recommendation requests and crawls. It has a 1 GB index size and a 20-index maximum per application. Grow and Grow Plus list 100 GB index size and 50 indices; hosting locations vary by plan.
Site Search 360
Site Search 360 provides customizable search for websites, including online stores. Its semantic search uses synonyms, recognizes misspellings, and interprets query meaning; its e-commerce search analyzes catalog data with an ontology and AI-enhanced semantic engine. The Search Designer lets customers select layover, full-screen, or embedded results in list or grid layouts. Integrations include Zapier, Make, Drupal, and WordPress, alongside JavaScript, shop extensions, and REST API options. Magento and OXID extensions are named, while Shopware users can contact support about integration. It can index PDF, Word, Excel, PowerPoint, and Open Office documents, with a stated 15 MB per-file limit. Search is optimized for 19 listed languages. The Free plan is free and allows 150 indexed entries and 1,000 monthly searches, with sitemap indexing, community support, and Site Search 360 branding. Columbo is $9 a month for 1,500 indexed entries and 2,000 monthly searches. A free 14-day trial requires no credit card, and its access includes a 5,000-page indexing cap. The pricing FAQ says searches above quota cost $0.004 per query.