Skip to content
SPECIFICTION
Get listed

Site Search 360

sitesearch360.com

From $9/mo Free plan WebAPI
Visit sitesearch360.com
Spec score 8.4 #4 of 37 in Search Analytics Software

What it is

Site Search 360 provides customizable search for websites, including online stores. Its semantic search uses synonyms, recognizes misspellings, and interprets query meaning; its e-commerce search analyzes catalog data with an ontology and AI-enhanced semantic engine. The Search Designer lets customers select layover, full-screen, or embedded results in list or grid layouts. Integrations include Zapier, Make, Drupal, and WordPress, alongside JavaScript, shop extensions, and REST API options. Magento and OXID extensions are named, while Shopware users can contact support about integration. It can index PDF, Word, Excel, PowerPoint, and Open Office documents, with a stated 15 MB per-file limit. Search is optimized for 19 listed languages. The Free plan is free and allows 150 indexed entries and 1,000 monthly searches, with sitemap indexing, community support, and Site Search 360 branding. Columbo is $9 a month for 1,500 indexed entries and 2,000 monthly searches. A free 14-day trial requires no credit card, and its access includes a 5,000-page indexing cap. The pricing FAQ says searches above quota cost $0.004 per query.

Spec sheet

What it does
Site Search 360 is a hosted search service for adding customizable search to websites, content sites and online stores.Read 19 Oct 2026 · sitesearch360.com
Product
Site Search 360 provides a customizable site search solution for websites, including online stores.Read 30 Sep 2026 · sitesearch360.com
Trial
The maker offers a free 14-day trial without requiring a credit card; its pricing FAQ says trial access includes Batman features with a 5,000-page indexing cap.Read 30 Sep 2026 · sitesearch360.com
Integrations
Official integrations include WordPress, Shopify, Duda, Magento, Lightspeed, OXID, Shopware, modified eCommerce, Make and Zapier.Read 19 Oct 2026 · docs.sitesearch360.com
Support
The about page says support is available through live chat, email, and phone; plan support varies, with the Free plan listing community support.Read 30 Sep 2026 · sitesearch360.com
Headquarters
Dresden, GermanyRead 28 Sep 2026 · sitesearch360.com
Accessibility
The company states that results follow WCAG 2.0 and US Section 508 standards and that its Lighthouse accessibility score is 100/100.Read 19 Oct 2026 · sitesearch360.com
Analytics
Analytics report queries, clicked results, trends, exports and search-performance measures such as zero-result and abandonment rates.Read 19 Oct 2026 · sitesearch360.com
API endpoints
Documented API endpoints include /index/documents for URLs and /sites/pageJson for JSON content, authenticated with an API key.Read 19 Oct 2026 · docs.sitesearch360.com
Autocomplete
The product provides instant search suggestions, autocomplete and spelling assistance.Read 19 Oct 2026 · sitesearch360.com
Company founded
LinkedIn lists Zoovu as founded in 2006.Read 19 Oct 2026 · linkedin.com
Company headquarters
The legal terms identify the headquarters as Webergasse 1, Haus B/1, 01067 Dresden, Germany.Read 19 Oct 2026 · sitesearch360.com
Company legal identity
Site Search 360 is a trademark and SaaS service of ZOOVU (Germany) GmbH, formerly Semknox GmbH.Read 19 Oct 2026 · sitesearch360.com
Content types
Document indexing supports PDF, Word, Excel, PowerPoint, and Open Office files, with a 15 MB per-file limit stated on the pricing page.Read 30 Sep 2026 · sitesearch360.com
Cross-domain search
One search index can combine content from multiple domains and subdomains.Read 19 Oct 2026 · sitesearch360.com
Customization
The Search Designer lets customers adjust search appearance and choose layover, full-screen, or embedded results in list or grid layouts.Read 30 Sep 2026 · sitesearch360.com
Developer documentation
The knowledge base covers setup, crawling, data structuring, filters, ranking, result management, design, analytics, plugins, APIs and release notes.Read 19 Oct 2026 · docs.sitesearch360.com
Document indexing
The crawler indexes PDF, Word, Excel, PowerPoint and OpenDocument files; the standard file limit is 15 MB.Read 19 Oct 2026 · sitesearch360.com
E-commerce platforms
The e-commerce page names Magento and OXID extensions and says Shopware users can contact support for integration.Read 30 Sep 2026 · sitesearch360.com
E-commerce search
The product search analyzes catalog data with an ontology and AI-enhanced semantic engine.Read 30 Sep 2026 · sitesearch360.com
Encryption and SLA
Terms state that traffic is encrypted over HTTPS and that API, search and control-panel availability is warranted at 99.9% monthly, with typical response times of 10–100 ms.Read 19 Oct 2026 · sitesearch360.com
Filters
Search data can be exposed as filters for categories, prices, colors, dates, locations and tags.Read 19 Oct 2026 · sitesearch360.com
Free trial
New accounts receive a 14-day trial with Batman-level features and a maximum of 5,000 indexed pages or documents, then fall back to the Free plan unless upgraded.Read 19 Oct 2026 · sitesearch360.com
Hosting
The about page says its CO2-free servers are powered by renewable hydroelectricity.Read 30 Sep 2026 · sitesearch360.com
JavaScript API
The JavaScript API exposes methods such as changeConfig, setSiteId, setBaseUrl, setSuggestUrl and init.Read 19 Oct 2026 · docs.sitesearch360.com
Language support
Search is optimized for 19 languages, including English, German, Dutch, Spanish, French, Italian and Swedish.Read 19 Oct 2026 · sitesearch360.com
Languages
Search is optimized for 19 listed languages, including English, German, French, Spanish, and Japanese is not listed.Read 30 Sep 2026 · sitesearch360.com
Licence
Site Search 360 is offered as proprietary SaaS; customers receive a non-transferable, non-sublicensable, non-exclusive usage right and may not reverse-engineer or copy it.Read 19 Oct 2026 · sitesearch360.com
Limit: advanced setup
G2 reviewers report that advanced configuration can be complex and may require development work or vendor assistance.Read 19 Oct 2026 · g2.com
Limit: missing image search
A G2 reviewer specifically cites the absence of a Google-Images-style image search feature.Read 19 Oct 2026 · g2.com
Limit: relevance and duplicates
G2 reviewers mention occasionally fluffy or less-relevant results, duplicate URLs requiring exclusions and overlay suggestions that did not work for one reviewer.Read 19 Oct 2026 · g2.com
Limit: Shopify installation
A Shopify reviewer reported an installation error, while another said the many customization options were initially difficult to understand.Read 19 Oct 2026 · apps.shopify.com
Limit: WordPress pricing and loading
WordPress reviewers mention that paid pricing can challenge small nonprofits and that the plugin once loaded JavaScript and CSS on pages where it was not used.Read 19 Oct 2026 · wordpress.org
Overage pricing
Queries above a plan quota are charged at $0.004 each unless the customer sets a hard query limit.Read 19 Oct 2026 · sitesearch360.com
Praise: support and setup
G2 reviewers repeatedly praise straightforward setup, responsive support and help with custom CSS or configuration.Read 19 Oct 2026 · g2.com
Praise: WordPress plugin
WordPress reviewers praise fast and accurate results, easy integration, PDF searching, customization and helpful support.Read 19 Oct 2026 · wordpress.org
Pricing limits
The pricing FAQ says searches above quota cost $0.004 per query and customers can set a usage cap and receive quota notifications.Read 30 Sep 2026 · sitesearch360.com
Rating on G2
4.7 out of 5 from 35 reviewsRead 19 Oct 2026 · g2.com
Rating on GetApp
4.7 out of 5 from 46 reviewsRead 19 Oct 2026 · getapp.com
Rating on Shopify App Store
3.7 out of 5 from 2 ratingsRead 19 Oct 2026 · apps.shopify.com
Rating on Trustpilot
3.2 out of 5 from 63 reviewsRead 19 Oct 2026 · trustpilot.com
Rating on WordPress.org
5 out of 5 from 7 ratingsRead 19 Oct 2026 · wordpress.org
Reliability
The maker states average uptime of at least 99.9% and says multiple servers provide redundancy.Read 30 Sep 2026 · sitesearch360.com
REST API
The REST API can index URLs or JSON documents and can be used alongside crawling, sitemap and feed sources.Read 19 Oct 2026 · docs.sitesearch360.com
Result controls
Administrators can pin, reorder, redirect or rewrite results and create custom HTML result items.Read 19 Oct 2026 · sitesearch360.com
Search customization
Search Designer lets administrators change colors, spacing, icons, animations, layouts and list or grid presentation without coding.Read 19 Oct 2026 · sitesearch360.com
Security controls
Protect Search Endpoints can require API keys or approved hostnames for search and suggestion requests; rate limiting and suspicious-query rejection are also described.Read 19 Oct 2026 · docs.sitesearch360.com
Security feature
The pricing page says password-protected content can be indexed using username/password or cookie-based authentication.Read 30 Sep 2026 · sitesearch360.com
Self-hosting
The terms describe the product as software-as-a-service operated through sitesearch360.com, with no self-hosted deployment option stated.Read 19 Oct 2026 · sitesearch360.com
Semantic search
Its semantic engine recognizes related meanings such as synonyms and hypernyms instead of matching only exact words.Read 19 Oct 2026 · sitesearch360.com
Shopify integration
The Shopify app automatically creates a trial account, indexes store content and offers a free tier for up to 110 products with unlimited searches.Read 19 Oct 2026 · docs.sitesearch360.com
Voice search
Voice-activated search is available for Chrome users.Read 19 Oct 2026 · sitesearch360.com
WordPress integration
The WordPress plugin supports widget or shortcode search boxes and database or crawler indexing modes.Read 19 Oct 2026 · docs.sitesearch360.com

Plans and prices

Columbo Priced on request 1,500 indexed entries · 2,000 monthly searches · 3 months analytics retention Read 20 Sep 2026 · sitesearch360.com
Holmes Pro Priced on request 2,000 indexed entries · 5,000 monthly searches · 12 months analytics retention Read 20 Sep 2026 · sitesearch360.com
Free Free $0 /month 150 indexed entries · 1,000 monthly searches · sitemap indexing · community support · Site Search 360 branding Read 30 Sep 2026 · sitesearch360.com
Free Free $0 /month 150 indexed entries · 1,000 monthly searches · sitemap indexing · community support · Site Search 360 branding Read 19 Oct 2026 · sitesearch360.com
Columbo $9 a month $9 /month 1,500 indexed entries · 2,000 monthly searches · PDF/DOC/PPT/XLS indexing · email support · popular search suggestions Read 19 Oct 2026 · sitesearch360.com
Holmes $49 a month $49 /month 3,000 indexed entries · 5,000 monthly searches · ecommerce search · document indexing · search map · no branding Read 19 Oct 2026 · sitesearch360.com
Holmes Pro $89 a month $89 /month 2,000 indexed entries · 5,000 monthly searches · JavaScript crawling · search-success tracking · YouTube indexing · AI optimization Read 19 Oct 2026 · sitesearch360.com
Batman $119 a month $119 /month Flexible indexed entries and searches · ecommerce search · JavaScript crawling · YouTube indexing · AI optimization · API access · no branding Read 19 Oct 2026 · sitesearch360.com
Batman Pro $374 a month $374 /month Flexible indexed entries and searches · ecommerce search · JavaScript crawling · YouTube indexing · image optimization · search-success tracking · AI optimization · API access Read 19 Oct 2026 · sitesearch360.com
Holmes Priced on request 3,000 indexed entries · 5,000 monthly searches · 12 months analytics retention Read 20 Sep 2026 · sitesearch360.com
Batman Pro Priced on request Read 20 Sep 2026 · sitesearch360.com
Batman Priced on request Read 20 Sep 2026 · sitesearch360.com

Every Site Search 360 plan and price →

Strong points and limits

Strong points

  • Semantic search handles synonyms and misspellings.
  • Search results can use several layouts and placements.
  • Indexes common office document formats.
  • Free plan includes 1,000 monthly searches.
  • Free 14-day trial requires no credit card.

Limits

  • Free plan is limited to 150 indexed entries.
  • Free plan displays Site Search 360 branding.
  • Document indexing has a 15 MB per-file limit.
  • Over-quota searches cost $0.004 per query.

Who it suits

It suits website and online-store operators who want configurable search and, where needed, catalog search. The free plan may fit a smaller index and search volume, while paid plans offer different limits and features.

Site Search 360 in depth

Read the full write-up

Site Search 360 adds customizable search to websites and online stores, with web and API access. It is best for site owners who need semantic search or document indexing, and for retailers whose plan includes catalog search. The lower tiers are inexpensive, but tight entry and query allowances make the right tier depend on both content size and expected traffic.

Overview

Semantic search interprets query meaning, synonyms, and misspellings, helping visitors find material even when their wording does not match a page exactly. For product catalogs, an ontology and AI-enhanced semantic engine analyze catalog data. That makes the product relevant to both content sites and stores, but e-commerce search is reserved for higher plans.

The Search Designer controls the search presentation: a layover, full-screen experience, or embedded results in list or grid layouts. This is a practical advantage for teams that want search to fit an existing site design. Search is optimized for 19 languages. Results are stated to meet WCAG 2.0 and Section 508 standards.

Key features

Document indexing covers PDF, Word, Excel, PowerPoint, and Open Office files, with a 15 MB per-file limit. Password-protected content can be indexed through username/password or cookie-based authentication. This broadens search beyond public pages, though the per-file ceiling may constrain teams with larger documents.

Integrations include Zapier, Make, Drupal, and WordPress, alongside JavaScript, shop extensions, and REST API options. Magento and OXID extensions are named for e-commerce; Shopware users can contact support about integration. The breadth of routes gives web teams several ways to connect search, but the best fit depends on their platform and implementation preferences.

Analytics include zero-result reporting, search conversion tracking, and result-click analytics, with data retained for 3–12 months. The maker states average uptime of at least 99.9% and server redundancy. Its servers are powered by renewable hydroelectricity. Support is offered through live chat, email, and phone, although the Free plan specifies community support and the paid plans below specify email support.

A free 14-day trial requires no credit card. Trial access includes Batman features, with a 5,000-page indexing cap. Searches beyond a plan quota cost $0.004 per query; customers can set a usage cap and receive quota notifications. Those controls help contain surprise costs, but high-volume sites should estimate query demand before choosing a tier.

Pricing

Site Search 360 uses a freemium model, with paid plans from $9 per month. The main trade-off is not just search volume: e-commerce search, branding, crawling, and analytics differ by tier.

PlanPriceWhat it includesBest fitFreefree (billed $0 /month)150 indexed entries, 1,000 monthly searches, sitemap indexing, community support, and Site Search 360 brandingSmall sites assessing basic search needs and willing to accept branding and low capsColumbo$9 a month (billed $9 /month)1,500 indexed entries, 2,000 monthly searches, document indexing, email support, and reduced brandingSmaller sites that need document search and can stay within modest quotasHolmes$49 a month (billed $49 /month)3,000 indexed entries, 5,000 monthly searches, e-commerce search, PDF and office document indexing, email support, and no brandingStores needing catalog search, or sites that need more capacity without brandingHolmes Pro$89 a month (billed $89 /month)2,000 indexed entries, 5,000 monthly searches, e-commerce search, JavaScript crawling, search success tracking, YouTube indexing, email support, and no brandingSites needing JavaScript crawling, success tracking, or YouTube indexing; note its lower entry allowance than HolmesBatman$119 a month (billed $119 /month)Selectable indexed entries and monthly searches, API access, e-commerce search, email support, and no brandingTeams that need API access or selectable quotasBatman Pro$374 a month (billed $374 /month)Selectable indexed entries and monthly searches, API access, e-commerce search, JavaScript crawling, search success tracking, email support, and no brandingTeams needing the Batman quota flexibility plus crawling and success trackingThe Free plan's 150-entry and 1,000-search ceilings suit a small trial deployment, not a growing site. Columbo raises those limits and adds document indexing, but retains branding and does not include e-commerce search. Holmes is the clearest step up for stores: it adds catalog search, removes branding, and offers the highest stated entry allowance among the fixed-quota tiers. Holmes Pro costs more yet allows fewer indexed entries, so it is justified by its JavaScript crawling, tracking, and YouTube indexing rather than by greater capacity. Batman and Batman Pro cost substantially more but let customers select entry and search quotas and include API access. Overage at $0.004 per query can narrow the appeal of a low tier if usage regularly exceeds its allowance.

Platforms

Site Search 360 supports web and API platforms. Its integrations span CMS tools, automation services, shop extensions, JavaScript, and REST API options, with Magento and OXID extensions and a support route for Shopware integration. These choices suit web teams and developers, but platform compatibility should be checked against the specific store setup.

Who it's for

This is a strong fit for content-heavy sites that want configurable presentation, semantic matching, and search across office documents, especially when access controls matter. Retailers should consider Holmes or above for e-commerce search. It is less compelling for sites whose traffic or index is likely to outgrow the lower fixed quotas, or whose files exceed 15 MB; those readers should weigh the higher tiers and quota costs before committing.

Pros and cons

Useful query interpretation: synonyms, misspellings, and query meaning can improve discovery beyond exact-term matching.

Flexible presentation: layover, full-screen, and embedded list or grid results give teams control over how search fits their site.

Search beyond web pages: office-document formats and authenticated content are supported, subject to the 15 MB file limit.

Low-cost entry with clear ceilings: Free and Columbo offer inexpensive starting points, but 150 or 1,500 indexed entries and 1,000 or 2,000 monthly searches can be restrictive.

Features are unevenly distributed: e-commerce search starts at Holmes, while API access and selectable quotas require Batman; Holmes Pro also has fewer indexed entries than Holmes.

Overages need attention: $0.004 per excess query is manageable with usage caps and notifications, but can add up for traffic beyond quota.

Alternatives

Search Analytics Software is a broader category to explore when comparing analytics-focused tools.

Prefixbox Search Analytics is worth considering for retailers whose priority is search measurement: its free plan is designed for retailers with more than 150,000 monthly searches and includes over 100 search metrics.

Searchanise may suit smaller catalogs: its free tier supports up to 25 products, while its $19 a month Basic plan supports up to 1,5k products.

Seekora Analytics is another freemium option, with a free plan covering 1k searches and 2k documents per month, plus 8,333 signup credits and a 2 KB per-record limit.

Algolia is a candidate for teams that need a larger stated free request allowance: its free plan includes 10K search requests per month, 50K records, 5K recommendation requests, and 5K crawls.

Sparq has a free Development plan for affiliate, development, Shopify free-trial, dormant, or partner test stores, and a $19 a month Standard plan.

Expertrec may suit teams seeking a higher-volume paid tier: its $299 a month Standard plan includes 50K search requests, 20 collection or brand pages, 20 merchandising campaigns, and two recommendation widgets.

Constructor uses custom enterprise pricing, so it is an option for teams prepared to discuss the platform through a demo.

Shopify is a broader web platform alternative rather than a direct search-only comparison.

Verdict

Choose Site Search 360 if your site needs semantic search, flexible result layouts, or document indexing, and you can match its entry and query caps to expected use. For stores, Holmes is the most balanced stated tier; Holmes Pro makes sense when its additional crawling and tracking features matter more than index size. Look elsewhere if you need higher fixed quotas at low cost or cannot work within the plan distinctions and per-query overage charge.

Verdict

Site Search 360 offers flexible presentation and semantic search, with distinct entry and query allowances by plan. Check indexing limits, branding, and over-quota costs before choosing a tier.

Where Specifiction places it

Alternatives to Site Search 360All alternatives →