Algomox ITMox vs Device42

Algomox ITMox is an AI-native AIOps platform covering observability, incident intelligence, service management, cloud and infrastructure automation, and asset intelligence. Its portfolio lists more than 25 capabilities across storage, compute, network, cloud, and data center domains. Norra reads signals or tickets, retrieves topology and CMDB context from MoxDB, selects a fix, executes it through ITMox or existing tools, and verifies the outcome. The platform supports demand forecasting and what-if scenarios. Integration options include prebuilt connectors, open APIs, lightweight collectors, bidirectional ITSM and CMDB synchronization, event ingestion, workflow orchestration, and webhooks. Connector examples include Prometheus, Grafana, Datadog, Splunk, ServiceNow, Jira, AWS, Azure, Kubernetes, CrowdStrike, Okta, Slack, and Microsoft Teams. Deployment can be SaaS, on-premises, or air-gapped, with hybrid deployment also listed. Controls include RBAC, approval workflows, policy guardrails, immutable audit logs, data residency controls, and zero data egress for on-premises or air-gapped setups. Pricing is available by contacting Algomox; a three-day trial is listed.

Device42 provides agentless discovery, asset management, and dependency mapping for data center, cloud, and hybrid IT environments. Its scope includes CMDB, DCIM, ITAM, IPAM, password management, and application dependency mapping, in a self-hosted deployment. It can discover network devices through SNMP and cloud resources across AWS, Azure, Google Cloud, Oracle Cloud, and OpenStack.

For data centers, its visual models cover buildings, rooms, racks, cabling, and patch panels, with power and temperature heat maps. Core includes discovery, inventory and asset management, integrations, REST APIs and webhooks, warranty and SSL certificate management, cable and password management, and IPAM. Device42 also tracks software licenses, contracts, and barcodes, and lists more than 30 integrations. Licenses count devices with IP addresses; non-IP assets do not count, and user seats are unlimited. If the device limit is exceeded, the software keeps running but stops collecting additional information until the license is increased. Pricing is available on request, and a free trial is offered.