Alibaba Cloud ARMS RUM vs Middleware
Alibaba Cloud ARMS RUM
alibabacloud.com
Middleware
middleware.ioSide by side
| Figure | Alibaba Cloud ARMS RUM | Middleware |
|---|---|---|
| Price from | $0.02/mo | $0.30/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 15 | 3 |
| Spec score · Continuous Profiling Tools | 9.0 (#3) | 8.9 (#4) |
| Spec score · Runtime Monitoring Software | 8.9 (#8) | 9.0 (#5) |
| Spec score · Mobile App Monitoring | 9.0 (#4) | 8.9 (#6) |
| Company founded | Alibaba Cloud states it was founded in 2009. | Middleware was founded in 2022 and went through Y Combinator’s Winter 2023 batch. |
| Documentation depth | The official user guide links separate documentation sets for Application Monitoring, Browser Monitoring, Prometheus, Grafana, Application Security, Synthetic Monitoring and OpenTelemetry. | Getting-started documentation covers host agents, SDKs, integrations, API keys, target URLs, operating systems and languages. |
| Integrations | RUM integrates with Simple Log Service for log storage and querying, ARMS Prometheus for metrics, and Grafana for visualization. | Documented integrations include AWS, Azure, Google Cloud, Vercel, databases, Datadog, Grafana, Prometheus, Logstash, Fluentd and the OpenTelemetry Collector. |
| Public API | The ARMS OpenAPI uses regional endpoints such as arms.cn-hangzhou.aliyuncs.com and authenticates with Alibaba Cloud AccessKey or STS credentials. | A custom-log API accepts POST requests at demo.middleware.io/v1/logs authenticated with a Middleware API key. |
| Rating on Capterra | 0.0 out of 5 from 0 reviews | 4.6 out of 5 from 7 reviews |
| Rating on G2 | 3.5 out of 5 from 1 review | 4.7 out of 5 from 56 reviews |
| What it does | ARMS is Alibaba Cloud's application performance and real-user monitoring platform for collecting and analyzing application metrics, logs, traces, errors and performance data. | Middleware is a cloud observability platform that collects telemetry, logs and events and presents dashboards, alerts and AI-driven root-cause analysis. |
Plans
Alibaba Cloud ARMS RUM
- Pay-as-you-go$0.02 a month
- 5,000 OCU resource planPriced on request
- 10,000 OCU resource planPriced on request
- 150,000 OCU resource planPriced on request
- 630,000 OCU resource planPriced on request
- 3.6 million OCU resource planPriced on request
- 18 million OCU resource planPriced on request
- Pay-as-you-go, Chinese mainland public cloud$0.02 a month
- Pay-as-you-go, Hong Kong and overseas public cloud$0.03 a month
- Resource plan: 10,000 OCUPrice not published
In their own words
Alibaba Cloud ARMS RUM
Alibaba Cloud ARMS RUM has no write-up on Specifiction yet; its figures are above.
Middleware
Middleware is a hybrid observability platform for detecting and resolving issues across infrastructure, application performance, and real-user monitoring. Its listed coverage includes infrastructure monitoring, logs, metrics, distributed tracing, database monitoring, synthetic monitoring, browser testing, and LLM observability. The AI SRE Agent and OpsAI capabilities include root cause analysis, automatic issue detection, faster issue solving, and automatic PR generation. The Free Forever plan costs nothing and includes up to 100GB of data, 1k RUM sessions, 20k synthetic checks, 10 browser test runs, and 2 million OpsAI tokens, with 14-day retention and community support. Pay As You Go costs $0.30 a month, billed according to use, with default 30-day retention. Middleware lists 450+ integrations and a Public API. It runs on Android, iOS, Linux, macOS, web, Windows, and API. The company says it encrypts customer data in transit and at rest using TLS 1.2+ and AES-256.