Alida vs Lighthouse Studio
Alida
alida.comLighthouse Studio
sawtoothsoftware.comSide by side
| Figure | Alida | Lighthouse Studio |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | — |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 3 | 1 |
| Spec score · Market Research Software | 8.4 (#9) | 7.8 (#20) |
| Headquarters | LinkedIn lists Alida as headquartered in Toronto, Ontario, Canada. | Provo, Utah, USA; Leeds, UK |
| Integrations | The integrations catalog covers CRM, research, ITSM, HRIS, ecommerce, SSO, analytics, incentives, social, collaboration and storage systems, including Salesforce, Adobe, SAP, Tableau, Zendesk, Okta and HubSpot. | The product page says Lighthouse Studio works with other survey platforms and supports all major panel providers. |
| Intended users | Alida describes use by UX and product teams, researchers, and research operations teams to inform product development, customer understanding, and research program governance. | Sawtooth says its platform is used by companies, health economics consultants, government agencies, market research firms and universities. |
| Support | Technical support is offered Monday through Friday, generally 8 a.m. to 6 p.m. local time, through tickets or support email. | The pricing page says all plans include knowledgeable support; its FAQ says support can answer technical questions and advise on research. |
Plans
Alida
- Alida Enterprise EditionPrice not published
- Alida platform subscriptionPriced on request
- Alida subscriptionPriced on request
In their own words
Alida
Alida is a customer experience and insights platform that gathers customer feedback and employee voice through research communities. Its methods include surveys, digital intercepts, discussion forums, video interviews, focus groups, and usability testing, with email, in-app, and web intercept channels. Teams can recruit, profile, segment, target, and engage community members, then collect quantitative and qualitative feedback using customizable layouts and flexible deployment channels. Alida AI helps users query, visualize, summarize, and share insights, and identify trends and opportunities. Analytics include an AI reporting assistant, trend and behavior analysis, automated text and video analysis, and a centralized data repository. Integrations include Salesforce, Adobe Experience Cloud, Tableau, Zendesk, Okta, Qualtrics, Slack, and Google Forms; custom connectors can link insights with operational data. The platform runs on Android, iOS, web, and API. Alida lists encryption, regular audits, and compliance with SOC 2, GDPR, CCPA, and HIPAA, alongside privacy controls including double opt-in. Pricing is on request.
Lighthouse Studio
Lighthouse Studio has no write-up on Specifiction yet; its figures are above.