Alida vs Nfield
Alida
alida.comNfield
nfieldmr.comSide by side
| Figure | Alida | Nfield |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · Market Research Software | 8.4 (#9) | 7.8 (#21) |
| Android app | Alida Mobile App is free on Google Play, has 100+ downloads, was updated February 10, 2026, and currently shows no star rating. | Nfield CAPI is designed to run on Android phones and tablets. |
| Headquarters | LinkedIn lists Alida as headquartered in Toronto, Ontario, Canada. | Amsterdam, Netherlands |
| Integrations | The integrations catalog covers CRM, research, ITSM, HRIS, ecommerce, SSO, analytics, incentives, social, collaboration and storage systems, including Salesforce, Adobe, SAP, Tableau, Zendesk, Okta and HubSpot. | Nfield provides APIs to integrate surveys with other market research tools; Nfield Online also describes panel-provider integrations. |
| Intended users | Alida describes use by UX and product teams, researchers, and research operations teams to inform product development, customer understanding, and research program governance. | NIPO says it develops its survey solutions specifically for professional market researchers and works with market research organizations. |
| Support | Technical support is offered Monday through Friday, generally 8 a.m. to 6 p.m. local time, through tickets or support email. | NIPO support teams are contactable Monday to Friday, with Amsterdam support from 9am to 6pm CET and Mumbai support from 9am to 6pm IST; systems are monitored around the clock. |
Plans
Alida
- Alida Enterprise EditionPrice not published
- Alida platform subscriptionPriced on request
- Alida subscriptionPriced on request
In their own words
Alida
Alida is a customer experience and insights platform that gathers customer feedback and employee voice through research communities. Its methods include surveys, digital intercepts, discussion forums, video interviews, focus groups, and usability testing, with email, in-app, and web intercept channels. Teams can recruit, profile, segment, target, and engage community members, then collect quantitative and qualitative feedback using customizable layouts and flexible deployment channels. Alida AI helps users query, visualize, summarize, and share insights, and identify trends and opportunities. Analytics include an AI reporting assistant, trend and behavior analysis, automated text and video analysis, and a centralized data repository. Integrations include Salesforce, Adobe Experience Cloud, Tableau, Zendesk, Okta, Qualtrics, Slack, and Google Forms; custom connectors can link insights with operational data. The platform runs on Android, iOS, web, and API. Alida lists encryption, regular audits, and compliance with SOC 2, GDPR, CCPA, and HIPAA, alongside privacy controls including double opt-in. Pricing is on request.