Align vs iconpractice

Align is cloud-based practice management software for chiropractic clinics. It combines scheduling, electronic health-record documentation, patient communication, reporting, and billing workflows in a browser-accessible service. Clinics can create customizable SOAP note templates and macros; the maker says a returning-patient note can take as little as 14 seconds with a saved macro. Scheduling supports multiple providers, visit types, rooms, and locations, plus online self-scheduling and two-way texting. Alerts can identify missed visits, patients without future appointments, and care plans nearing expiration. Billing tools cover claim submission, insurance eligibility, denial management, underpayment tracking, and optional in-house, full-service, or hybrid arrangements. Reports address visits, revenue, utilization, retention, collections, and claims, with Excel or QuickBooks export. Align lists security controls including encryption, two-factor authentication, session timeout, and role-based access. Pricing is on request; the vendor offers a demo and fit-check call.

iconpractice is cloud practice-management software for chiropractors, osteopaths, and myotherapists. It brings scheduling, online booking, patient records, clinical notes, invoicing, payments, reporting, and integrations into one workflow. The diary handles recurring appointments, drag-and-drop changes, waiting lists, classes, reminders, and follow-up tasks. Clinical records can hold structured notes, cautions, diagnoses, consent, body diagrams, macros, attachments, and AI-assisted documentation. Integrations include Stripe, Tyro Health, Xero, Healthengine, Mailchimp, Physitrack, PostureScreen, and Zapier; an open API is also available. The product runs on the web and offers an API. A full-access 30-day trial requires no credit card. New practices can use core features free for their first three months, though AI and SMS usage may cost extra. Platform pricing starts at $50 a month for the first practitioner, billed monthly; larger practices have lower per-practitioner rates. Integrated payments add a 0.1% processing fee on top of Stripe’s standard rates, and SMS credits are pay as you go.