Alloy Navigator vs Jira
Alloy Navigator
alloysoftware.com
Jira
atlassian.comSide by side
| Figure | Alloy Navigator | Jira |
|---|---|---|
| Price from | $19/mo | $7.91/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 3 | 11 |
| Spec score · IT SLA Management Software | 9.3 (#1) | 9.2 (#3) |
| Spec score · IT Help Desk Software | 9.3 (#1) | 9.1 (#8) |
| Spec score · IT Change Management Software | 9.3 (#1) | 9.1 (#5) |
| Spec score · CMDB Software | 9.3 (#1) | 9.0 (#5) |
| Spec score · IT Problem Management Software | 9.3 (#1) | 9.2 (#2) |
| Spec score · Configuration Management Database | 9.3 (#1) | 9.0 (#5) |
| Spec score · IT Knowledge Base Software | 9.3 (#2) | 9.0 (#8) |
| Spec score · IT Service Management - Midmarket Software | 9.3 (#1) | 9.2 (#4) |
| Spec score · ITSM Software | 9.3 (#1) | 9.2 (#4) |
| Spec score · IT Ticketing Systems | 9.3 (#2) | 9.2 (#6) |
| Free plan | No | Yes |
| Integrations | The integrations catalog includes native and REST-API connections such as AWS, Azure, AnyDesk, Apple Calendar, Asana, BambooHR, Confluence, Dell and Dropbox. | Jira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro. |
| Security | The pricing page says its data center uses measures including camera monitoring, SSL encryption, and electronic intrusion detection, and offers on-premises hosting for security concerns. | Jira supports customizable permissions, Premium IP allowlisting, SAML SSO and SCIM through Atlassian Guard, TLS 1.2+ in transit, and AES-256 encryption at rest. |
| Paid from | 19 | 7.91 |
| What it does | Alloy Navigator is an ITIL-based IT service-management and IT asset-management platform covering incident, problem, change, knowledge, organization and contact management. | Jira is a project management tool for teams that need to plan, organize, and track work. |
Plans
Alloy Navigator
- Alloy Navigator Explorer$19 a month
- Alloy Navigator Express$49 a month
- Alloy Navigator Enterprise$89 a month
Jira
- FreeFree
- Standard$7.91 a month
- StandardPriced on request
- Premium$14.54 a month
- PremiumPriced on request
- EnterprisePriced on request
- FreeFree
- Data CenterPrice not published
- EnterprisePriced on request
- PremiumPrice not published
In their own words
Alloy Navigator
Alloy Navigator is an IT service management solution for incident, change, and problem workflows, service requests, and IT asset management. It includes ITIL processes and configurable workflow components for business processes. Its customizable self-service portal can be set up without coding and can automate repeat requests. Other listed capabilities include approval workflows, SLA management, a knowledge base, an employee portal, and single sign-on. Organizations can run it on premises, as SaaS, or in their own Azure or AWS cloud. Documented integrations include Microsoft Teams, TeamViewer, Microsoft Entra ID, Dell warranty, Adobe licensing, Intune, and SCCM/MECM; connections can also use a REST API. Native iOS and Android apps serve technicians and users, with a separate inventory scanner app. Plans are billed annually: Explorer costs $19 a month for up to 3 technicians, Express costs $49 a month for 4 or more technicians, and Enterprise costs $89 a month for 4 or more technicians. Each plan allows unlimited requesters. Cloud hosting fees are additional to base product prices.