AllVoices HR Case Management vs Freshservice
AllVoices HR Case Management
allvoices.co
Freshservice
freshworks.comSide by side
| Figure | AllVoices HR Case Management | Freshservice |
|---|---|---|
| Price from | $275/mo | $19/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 2 | 7 |
| Spec score · HR Case Management Software | 7.9 (#12) | 9.0 (#1) |
| Integrations | AllVoices lists 50+ HRIS connections including Workday, Rippling, UKG, BambooHR, Gusto, and ADP, plus Jira, ServiceNow, Google Drive, SharePoint, Notion, Power BI, Snowflake, and Tableau. | Freshworks says its marketplace has thousands of apps and its broader ecosystem exceeds 1,200 enterprise apps. |
| Purpose | AllVoices centralizes employee concerns, cases, and investigations for People teams. | Freshservice is an AI-powered IT management solution designed to simplify employee experiences. |
| Security | AllVoices states it uses AES-256 and TLS 1.3 encryption, AWS hosting, and SOC 2 Type 2, GDPR, and CCPA compliance. | Freshworks states that data is encrypted at rest with AES 256-bit encryption and in transit with HTTPS and TLS 1.2. |
| Workflow automation | Yes | No-code workflows, orchestration and machine learning automate approvals, requests and incident resolution. |
Plans
AllVoices HR Case Management
- Starting price$275 a month
- AllVoices$275 a month
Freshservice
- Starter$19 a month
- Growth$49 a month
- Pro$99 a month
- Starter$19 a month
- Growth$49 a month
- Pro$99 a month
- EnterprisePriced on request
In their own words
AllVoices HR Case Management
AllVoices HR Case Management has no write-up on Specifiction yet; its figures are above.
Freshservice
Freshservice is an IT management service for employee service and IT operations. Its service desk covers incident, change and problem management, service catalogs, knowledge management and SLA policies. IT asset management includes asset lifecycle management, discovery across on-premises, cloud and hybrid environments, and a continuously updated CMDB. Operations features include alert and on-call management, major incident management, service health monitoring and a status page. Freddy AI includes an agent studio, a copilot for drafting responses and summarizing tickets, and insights for identifying trends. Freshworks Marketplace lists more than 1,000 integrations, including Microsoft Teams, Slack, TeamViewer, Jira and Azure AD. Freshservice offers web access, iOS and Android apps, and RESTful API access; API rate limits vary by plan from 100 to 500 calls per minute. Freshworks states that data is encrypted at rest with AES 256-bit encryption and in transit with HTTPS and TLS 1.2. GDPR and SOC 2 are listed across the four plans. Annual billing starts at $19 a month, and a 14-day trial is offered without a credit card.