AlwaysIP Cloud Phone System vs Zoho Voice
AlwaysIP Cloud Phone System
alwaysip.comZoho Voice
zoho.comSide by side
| Figure | AlwaysIP Cloud Phone System | Zoho Voice |
|---|---|---|
| Price from | £11.99/mo | $39/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 14 |
| Spec score · Business Phone Systems | 8.9 (#15) | 9.1 (#11) |
| Free plan | No | Yes |
| Integrations | The maker lists HubSpot, Zoho CRM, Salesforce, Bitrix24, Odoo, Zoho Desk, Microsoft Teams, and hotel PMS integrations. | Native integrations include Zoho CRM, Desk, Recruit, Bigin, Meeting, Cliq, Zoho One and ManageEngine ServiceDesk Plus. |
| Platforms | The softphone is listed for Windows, Mac, Android, iOS, and WebRTC, and the pricing page also lists a web client and Chrome extension. | Zoho Voice offers a web interface, desktop apps for Mac, Windows, and Linux, mobile apps, and a ZDialer extension for Chrome, Firefox, and Edge. |
| Trial | The home page offers a 30-day free trial and describes it as having no strings attached. | The pricing page offers a 15-day free trial without requiring a credit card. |
Plans
AlwaysIP Cloud Phone System
- Business Standard£11.99 a month
- Business Premium£14.99 a month
- Business Premium Plus£17.99 a month
- Contact Centre£19.99 a month
Zoho Voice
- SoloFree
- Enterprise Telephony - Basic$39 a month
- Standard$49 a month
- Enterprise Telephony - Standard$59 a month
- Enterprise Telephony - Contact Center$79 a month
- Business Phone - Team$120 a month
- Business Phone - Office$360 a month
- Business Phone - Corporate$1,200 a month
- BasicPrice not published
- Contact CenterPrice not published
In their own words
AlwaysIP Cloud Phone System
AlwaysIP Cloud Phone System has no write-up on Specifiction yet; its figures are above.
Zoho Voice
Zoho Voice is online telephony software for buying phone numbers and making or receiving local and international business calls through Zoho's cloud PBX. It supports inbound and outbound calling, local and toll-free numbers, forwarding, transfers, and direct extension dialing. Contact center tools include multi-level IVR, queues, live monitoring, and listening, whispering, and barging. The service also offers WhatsApp and Telegram messaging; two-way SMS is available for US, Canada, and Australia numbers. Call Intelligence can transcribe recorded calls and summarize intent, sentiment, customer satisfaction, and agent scores. Integrations include Zoho CRM, Desk, Recruit, Bigin, and ManageEngine ServiceDesk Plus Cloud, with Deluge available to connect other apps. Zoho Voice has a free plan and a 15-day free trial without a credit card. Paid plans start at $34/user/mo (annual). It runs on web, Windows, macOS, Linux, iOS, and Android. Zoho Voice is a separate subscription, not included in a Zoho One license. The maker was founded in 1996.