Amadeus Cytric vs Amex GBT Neo

Amadeus Cytric is a SaaS platform for corporate travel and expense management, available through web, mobile, and Microsoft Teams. Cytric Easy lets travelers search and book flights, hotels, rail, and ground transportation. Travel managers can offer content from GDS, aggregators, and direct suppliers, including NDC content, with policy options and customizable workflows to manage inventory and compliance. Cytric Expense supports the process from report creation through accounting entries and reimbursement. It can export accounting files to a company ERP with configurable frequency, file type, and data. The two products integrate with Microsoft Teams for travel planning, expense collaboration, and approvals. The mobile app supports trip management and submitting, reviewing, or approving expense reports. Other capabilities include virtual payments, automated invoice reconciliation, analytics and custom reports, and tools to prevent, monitor, and respond to travel disruptions, fraud, and international restrictions. Sustainability features include CO2 reporting, carbon offset calculations, and paperless expense reporting. Amadeus lists an ISO/IEC 27001:2022 certificate covering specified Cytric products in production and test environments.

Amex GBT Neo combines business travel booking with expense management for organizations. Bookings automatically feed into Neo expense, connecting travel activity with expense workflows. Businesses can configure policies for complex or changing needs. Travelers can use the retail-shopping-style experience on desktop and mobile, receive itinerary recommendations based on preferences and booking history, and modify those itineraries. Expense features include receipt capture and categorization, automatic allowance and reimbursement calculations, duplicate-expense detection, and prompts to correct noncompliant items before submission. Neo integrates with supplier ecosystems, analytics, corporate payment methods, travel policies, user profiles, and single sign-on; it can also sync with enterprise resource planning systems. The linked Amex GBT Mobile app is available for Android and iOS. Amex GBT says travel counselors are available for chat 24/7, with app-based assistance and handoff to a counselor. Pricing is on request and may be a flat fee, pay as you book, subscription, or custom terms depending on company needs. Availability may vary by location.