Amadeus Cytric vs Zeno
Amadeus Cytric
amadeus.comZeno
zeno.comSide by side
| Figure | Amadeus Cytric | Zeno |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 1 | 0 |
| Spec score · Travel and Expense Management Software | 8.3 (#5) | 6.9 (#21) |
| Availability | Amadeus describes Cytric as accessible through web, mobile, and Microsoft Teams. | Zeno travel management software is available through its network of travel management companies. |
| Headquarters | Madrid, Spain | Auckland, New Zealand |
| Intended customers | Cytric is presented for companies with managed, unmanaged, or hybrid corporate travel programs. | Zeno is for larger companies and is sold and serviced through Serko’s international network of travel management company partners. |
| Policy controls | Built-in policy options and customizable workflows let companies manage displayed inventory and travel policy compliance. | Companies can configure travel policies, budgets, negotiated rates, preferred suppliers, and approval rules for travelers. |
| Product | Amadeus Cytric is a SaaS platform that combines corporate travel and expense management. | Zeno is a corporate travel and expense management platform for booking and managing flights, accommodation, rental cars, and expenses in one screen. |
| Reporting | Cytric provides advanced analytics and custom reports for travel and expense data. | Expense analysis tools and detailed reporting help managers and finance teams manage budgets, identify potential fraud, and support tax compliance. |
| Security | Amadeus lists an ISO/IEC 27001:2022 certificate covering development, operation, and promotion of Cytric Travel, Cytric Expense, Cytric Mobile, and Cytric Easy in production and test environments. | Serko says it has put technical and organizational security measures and procedures in place to protect personal information from unauthorized use, access, alteration, or disclosure. |
| Support | Amadeus describes expert implementation support, change management, and a global network of support services for Cytric customers. | For urgent travel support, including ticketing changes or disruptions, Zeno directs customers to contact their travel management company directly. |
Plans
In their own words
Amadeus Cytric
Amadeus Cytric is a SaaS platform for corporate travel and expense management, available through web, mobile, and Microsoft Teams. Cytric Easy lets travelers search and book flights, hotels, rail, and ground transportation. Travel managers can offer content from GDS, aggregators, and direct suppliers, including NDC content, with policy options and customizable workflows to manage inventory and compliance. Cytric Expense supports the process from report creation through accounting entries and reimbursement. It can export accounting files to a company ERP with configurable frequency, file type, and data. The two products integrate with Microsoft Teams for travel planning, expense collaboration, and approvals. The mobile app supports trip management and submitting, reviewing, or approving expense reports. Other capabilities include virtual payments, automated invoice reconciliation, analytics and custom reports, and tools to prevent, monitor, and respond to travel disruptions, fraud, and international restrictions. Sustainability features include CO2 reporting, carbon offset calculations, and paperless expense reporting. Amadeus lists an ISO/IEC 27001:2022 certificate covering specified Cytric products in production and test environments.
Zeno
Zeno is a corporate travel and expense platform for larger companies, bringing trip booking and expense work into one interface. It covers flights, accommodation and rental cars. Flight options draw on NDC, GDS, direct API connections and regional carriers; accommodation options come from GDS, Booking.com, Expedia and other providers. Companies can set policies, budgets, negotiated rates, preferred suppliers and approval rules, including multi-level approvals by email or in the app.
For expenses, Zeno extracts receipt details, matches receipts to card transactions and reconciles unmatched receipts with expense items. Reporting tools help managers and finance teams manage budgets, identify potential fraud and support tax compliance. The Android and iOS app supports trip search and booking, itinerary viewing, receipt capture and submission, and claim approvals. Zeno also supports single sign-on and data exchange with supported enterprise systems. It is powered by Serko and sold through travel management company partners. Pricing is on request.