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SPECIFICTION
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Zeno

zeno.com

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Spec score 6.9 #21 of 28 in Travel and Expense Management Software

What it is

Zeno is a corporate travel and expense platform for larger companies, bringing trip booking and expense work into one interface. It covers flights, accommodation and rental cars. Flight options draw on NDC, GDS, direct API connections and regional carriers; accommodation options come from GDS, Booking.com, Expedia and other providers. Companies can set policies, budgets, negotiated rates, preferred suppliers and approval rules, including multi-level approvals by email or in the app.

For expenses, Zeno extracts receipt details, matches receipts to card transactions and reconciles unmatched receipts with expense items. Reporting tools help managers and finance teams manage budgets, identify potential fraud and support tax compliance. The Android and iOS app supports trip search and booking, itinerary viewing, receipt capture and submission, and claim approvals. Zeno also supports single sign-on and data exchange with supported enterprise systems. It is powered by Serko and sold through travel management company partners. Pricing is on request.

Spec sheet

Product
Zeno is a corporate travel and expense management platform for booking and managing flights, accommodation, rental cars, and expenses in one screen.Read 5 Oct 2026 · zeno.com
Integrations
The feature listing names Travelfusion and Sabre for NDC flight content, Booking.com and Expedia for accommodation, and supported enterprise systems for profile and cost-center data imports and exports.Read 5 Oct 2026 · serko.com
Security
Serko says it has put technical and organizational security measures and procedures in place to protect personal information from unauthorized use, access, alteration, or disclosure.Read 5 Oct 2026 · serko.com
Support
For urgent travel support, including ticketing changes or disruptions, Zeno directs customers to contact their travel management company directly.Read 5 Oct 2026 · serko.com
Headquarters
Auckland, New ZealandRead 28 Sep 2026 · zeno.com
Founded
2007Read 28 Sep 2026 · zeno.com
Company
Zeno is powered by Serko, which says it has developed business travel and expense tools since 2007.Read 5 Oct 2026 · serko
Maker
Zeno is powered by Serko, which says it has been developing business travel and expense management tools since 2007.Read 5 Oct 2026 · serko.com
Approvals
Zeno supports multi-level approvals, including approvals by email or in the Zeno app.Read 5 Oct 2026 · serko.com
Availability
Zeno travel management software is available through its network of travel management companies.Read 5 Oct 2026 · zeno.com
Booking options
Zeno combines flight content from NDC, GDS, direct API connections, and regional carriers with hotel options from GDS, Booking.com, Expedia, and other providers.Read 5 Oct 2026 · serko.com
Changes and cancellations
Changes and cancellations depend on supplier and fare conditions, are only available through a travel management company, and are not available in all regions.Read 5 Oct 2026 · serko.com
Expense automation
Zeno can extract receipt details, match receipts to credit card transactions, and reconcile unmatched receipts with expense items.Read 5 Oct 2026 · serko.com
Integration support
Zeno supports single sign-on and can import employee data from supported enterprise systems and export itinerary and trip cost details to supported third-party systems.Read 5 Oct 2026 · serko.com
Intended customers
Zeno is for larger companies and is sold and serviced through Serko’s international network of travel management company partners.Read 5 Oct 2026 · serko.com
Mobile app
The Zeno mobile app supports trip search and booking, itinerary viewing, expense receipt capture and submission, and claim approvals.Read 5 Oct 2026 · serko.com
Policy controls
Companies can configure travel policies, budgets, negotiated rates, preferred suppliers, and approval rules for travelers.Read 5 Oct 2026 · serko.com
Reporting
Expense analysis tools and detailed reporting help managers and finance teams manage budgets, identify potential fraud, and support tax compliance.Read 5 Oct 2026 · serko.com
Scale
Serko says its platforms are used by corporate customers and travel management companies in 180 countries.Read 5 Oct 2026 · serko.com
Travel limits
A single group booking can include up to nine travelers, and airport transfers are listed as available only in Australia and New Zealand.Read 5 Oct 2026 · serko.com
Travel options
Zeno combines flight content from GDS, NDC, and direct API connections, plus accommodation from GDS, Booking.com, Expedia, and other providers.Read 5 Oct 2026 · serko.com

Strong points and limits

Strong points

  • Combines booking and expense management in one interface.
  • Supports configurable policies, budgets and approval rules.
  • Matches receipts to credit card transactions.
  • Mobile app supports booking, receipt submission and approvals.
  • Integrates with supported enterprise systems.

Limits

  • Pricing is available only on request.
  • Group bookings are limited to nine travelers.
  • Airport transfers are listed only in Australia and New Zealand.
  • Changes and cancellations depend on supplier and fare conditions.

Who it suits

Zeno suits larger companies that want to manage travel policies, bookings and expenses together. Its availability through travel management company partners makes it relevant to organizations working with those providers.

Verdict

Zeno brings travel booking, policy controls and expense processing together for larger organizations. Availability and some trip changes depend on the travel management company, supplier conditions and region.

Where Specifiction places it

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