Amazon Kendra vs Sana AI

Amazon Kendra is a cloud enterprise search service for websites and applications, available through APIs and the web. It uses machine learning to answer natural-language questions, match curated FAQs, and extract answers from HTML tables. The Kendra Retriever API supplies semantically relevant passages for retrieval-augmented generation, with access-control and metadata filtering and relevance tuning. Native connectors cover Amazon S3, Microsoft SharePoint, Salesforce, ServiceNow, Google Drive, and Confluence, while custom and partner connectors are supported. Experience Builder creates search applications without coding or machine-learning experience and integrates with AWS IAM Identity Center, Azure AD, and Okta. Search Analytics reports quality, usability, interaction, and content gaps. Document enrichment can add metadata, convert scans to text, classify files, extract entities, and transform content. Encryption, permission synchronization, answer citations, admin controls, and listed compliance programs are included. Pricing is paid, from $1.12 with a 30-day trial; no free plan.

Sana AI's Sana Agents is a knowledge assistant for organizations, designed to provide access to company information and automate routine tasks. Users can create customizable agents with chosen knowledge sources, tasks, and permissions. The service supports meeting recordings in Zoom, Microsoft Teams, and Google Meet, and its integration collection includes Google Drive, Gmail, Outlook, Salesforce, Slack, Notion, Jira, and Confluence. Private integrations mirror each user's access in the connected system; access to shared integrations is managed in Sana. Sana says it encrypts data in transit and at rest, does not use customer data to train underlying language models, and is ISO 27001:2022 certified, SOC Type I and Type II certified, and GDPR compliant. Enterprise organizations can have their own single-tenant deployment. The Free tier costs nothing and permits up to five workspace members, 10 meetings and 20 chat messages per user each month, with unlimited agents and tasks. Team costs $30 a month per user and supports up to 50 members and 10,000 documents per integration. The iOS app supports the assistant, knowledge-base search, meeting management, and workspace information on iPhone and iPad.