Amazon Relay vs Carrier 360 by J.B. Hunt

Amazon Relay is a free freight marketplace where carriers can find spot loads and contracts. Its load board supports one-off load searches and bookings, alongside Post A Truck matching, lane auctions, and single- or multi-week round-trip contracts. Before accepting a load, carriers can see the base rate, fuel surcharge, and toll charges. Completed work is paid weekly: loads completed by Saturday at 23:59 are paid the following Friday. The web portal and Android and iOS apps provide access; drivers can view schedules and load history, inspect assets, follow load instructions, and report issues in the app. Truck-friendly routes account for truck and trailer type, road restrictions, and changing traffic. Drivers can request trip support through Relay Assistant, an AI-generated chat tool. Active carriers may also access discounts on services and equipment, including eligible Samsara dash cams. Carrier eligibility generally includes interstate DOT authority active for at least 180 days, a valid MC number, qualifying safety metrics, and required insurance. Completed applications are typically approved or rejected within one to three weeks, according to Amazon.

Carrier 360 by J.B. Hunt is a free service for approved carriers to find, book, and manage loads, handle check calls, upload documents, and get paid. Its load board filters by location, equipment type, and other criteria; carriers can place an offer or instantly book most loads. Recommendations draw on carrier history and favorite searches, and the board can show fuel savings locations along a route. App tools include assigning drivers to loads, managing a fleet, starting load tracking, uploading documents, creating invoices, and managing contracted power-only and drayage freight. Arrival check calls can be automated through ELD or tracking integration, while loaded and unloaded check calls require manual entry. Listed perks include Pilot Flying J Truck Care discounts, myRewards points and diesel savings, Goodyear discounts, facility ratings, and early load visibility for qualifying carriers. Qualifying carriers can use free Quick Pay; standard payment is listed as 21 business days with no fee. Carrier 360 is available on Android, iOS, and web. J.B. Hunt says drivers should not interact with the app while operating a vehicle.