Amazon Relay vs RXO Connect

Amazon Relay is a free freight marketplace where carriers can find spot loads and contracts. Its load board supports one-off load searches and bookings, alongside Post A Truck matching, lane auctions, and single- or multi-week round-trip contracts. Before accepting a load, carriers can see the base rate, fuel surcharge, and toll charges. Completed work is paid weekly: loads completed by Saturday at 23:59 are paid the following Friday. The web portal and Android and iOS apps provide access; drivers can view schedules and load history, inspect assets, follow load instructions, and report issues in the app. Truck-friendly routes account for truck and trailer type, road restrictions, and changing traffic. Drivers can request trip support through Relay Assistant, an AI-generated chat tool. Active carriers may also access discounts on services and equipment, including eligible Samsara dash cams. Carrier eligibility generally includes interstate DOT authority active for at least 180 days, a valid MC number, qualifying safety metrics, and required insurance. Completed applications are typically approved or rejected within one to three weeks, according to Amazon.

RXO Connect is a digital freight platform for carriers and carrier representatives to find loads, make offers, manage active loads, and view payments. Its load board covers full truckload, LTL, refrigerated, expedited, power-only, and last-mile freight, with thousands of daily loads available to choose from. Carriers can find dedicated lanes, bid, negotiate rates, and make counter-bids. Load tools include Hot Deals filters, GPS tracking updates, and driver dispatch with fleet oversight. When available, users can book two loads at once or post a truck to receive load notifications. RXO Drive provides Connect functionality on smartphones through iOS and Android apps. RXO's proprietary API can bring available loads into a carrier's preferred platform and allow loads to be bought directly. Users can submit payment paperwork through Connect, and RXO Extra adds a marketplace with fuel-card programs, factoring services, vendor discounts, and brokered freight. The platform is free for carriers and carrier representatives, for commercial or business use by people aged 18 or older in the United States, Mexico, and Canada. Multi-factor authentication is required; some functions need an active internet connection.