Ambassador vs Referral Factory
Ambassador
getambassador.com
Referral Factory
referral-factory.comSide by side
| Figure | Ambassador | Referral Factory |
|---|---|---|
| Price from | $100/mo | $100/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 11 | 3 |
| Spec score · Referral Marketing Software | 8.0 (#10) | 7.9 (#14) |
| Spec score · Referral Management Software | 8.1 (#9) | 7.8 (#16) |
| Headquarters | The current site footer identifies Seattle, Washington, and the pricing page lists Ambassador Software at 2212 Queen Anne Ave North, Suite 767, Seattle, WA 98109. | 126 Singel, Amsterdam, 1015AE, Netherlands |
| Integrations | The integrations page lists Salesforce, HubSpot, Okta, Microsoft Entra ID, Google Workspace, Shopify, Stripe, Tango, Sendoso, WooCommerce, Blackhawk, Twilio, and Zapier. | The site lists 50+ tools, APIs, and workflows, including HubSpot, Salesforce, Zoho, Stripe, Intercom, Pipedrive, Zapier, Make, and webhooks. |
| Security | The integrations page states that Ambassador maintains SOC 2 Type II, GDPR, and CCPA compliance and adheres to the US Data Privacy Framework. | Referral Factory says it is SOC 2 Type II audited, ISO 27001 certified, and GDPR compliant. |
| Support | The pricing page says all plans include knowledge-base access and customer support, while higher-tier plans add dedicated account management, strategic guidance, and priority support. | The company says support is available 18 hours a day in English, Spanish, and Portuguese, with video support calls available on Basic and above. |
Plans
Ambassador
- Professional$125 a month
- Enterprise$1,250 a month
- Predictive/Recommendation Engine$100 a month
- Professional (Communication Cloud)$100 a month
- Professional (Incentive Storefront Engine)$100 a month
- Professional (Advocacy Engine)$125 a month
- Professional (Customer Value Engine)$125 a month
- Enterprise (Communication Cloud)$500 a month
- Enterprise (Incentive Storefront Engine)$500 a month
- Enterprise (Advocacy Engine)$1,250 a month
Referral Factory
- Basic$100 a month
- Pro$200 a month
- Enterprise$1,000 a month
In their own words
Ambassador
Ambassador has no write-up on Specifiction yet; its figures are above.
Referral Factory
Referral Factory has no write-up on Specifiction yet; its figures are above.