Ambassador vs RefRef
Ambassador
getambassador.com
RefRef
refref.aiSide by side
| Figure | Ambassador | RefRef |
|---|---|---|
| Price from | $100/mo | Free |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 11 | 3 |
| Spec score · Customer-to-Customer (C2C) Community Marketing Software | 8.1 (#3) | 7.5 (#9) |
| Spec score · Referral Marketing Software | 8.0 (#10) | 7.6 (#19) |
| Spec score · Referral Management Software | 8.1 (#9) | 7.4 (#24) |
| Integrations | The integrations page lists Salesforce, HubSpot, Okta, Microsoft Entra ID, Google Workspace, Shopify, Stripe, Tango, Sendoso, WooCommerce, Blackhawk, Twilio, and Zapier. | Documented integrations include Stripe, Paddle, LemonSqueezy, Chargebee, PayPal, and Tango Card. |
| Support | The pricing page says all plans include knowledge-base access and customer support, while higher-tier plans add dedicated account management, strategic guidance, and priority support. | Support varies by plan from community support or email support to priority chat and Zoom support for Enterprise. |
Plans
Ambassador
- Professional$125 a month
- Enterprise$1,250 a month
- Predictive/Recommendation Engine$100 a month
- Professional (Communication Cloud)$100 a month
- Professional (Incentive Storefront Engine)$100 a month
- Professional (Advocacy Engine)$125 a month
- Professional (Customer Value Engine)$125 a month
- Enterprise (Communication Cloud)$500 a month
- Enterprise (Incentive Storefront Engine)$500 a month
- Enterprise (Advocacy Engine)$1,250 a month
In their own words
Ambassador
Ambassador has no write-up on Specifiction yet; its figures are above.
RefRef
RefRef is an open-source platform for running referral programs, affiliate networks, and partner programs. It can be hosted in RefRef’s cloud or self-hosted on your infrastructure. Referral credit can use first-touch, last-touch, or multi-touch attribution, and reward rules can cover fixed amounts, percentages, cash, credits, discounts, and other types. Participants can use an embeddable widget to view referral links, share them by social media or email, and follow performance and rewards. Documented integrations include Stripe, Paddle, LemonSqueezy, Chargebee, PayPal, and Tango Card. The platform also provides a REST API, webhooks, JWT authentication, organization-scoped data isolation, and custom qualifying events and reward rules. Cloud and Open Source plans are each free and include unlimited programs and participants; Cloud includes email support, while Open Source includes community support. The project is in alpha and may have bugs or breaking changes. Self-hosting has specified infrastructure requirements, including PostgreSQL, Redis, and Node.js.