Ambassify vs Listen360

Ambassify is an employee advocacy platform for coordinating company-content sharing and building brand visibility and reach. Teams can run campaigns, schedule social sharing, train employees, and measure engagement and ROI. Employees can share to LinkedIn, X, Facebook, Instagram, and WhatsApp; shares are automatically verified. Participation features include leaderboards, points, badges, levels, goals, and rewards. All plans include UTM tracking, social engagement metrics, and multilingual campaigns; the platform supports 11 languages. Integrations include Microsoft Teams and Zapier, with Salesforce, webhooks, and Strava also listed in its legal center. Enterprise adds BI integration and custom exports for tools such as Power BI and Tableau. Ambassify runs on web, iOS, and Android, and includes content approval and single sign-on. Plans are sized by employee count: Essential for up to 200, Premium for 200–500, and Enterprise for over 500. Each requires a tailored quote, and there is no free plan. Ambassify says customer data is hosted on EU AWS infrastructure and that it is GDPR compliant; it is ISO 27001:2022 certified.

Listen360 is a web-based customer experience management platform for multi-location brands, franchises, and private equity-backed businesses. It collects customer feedback and uses NPS to measure loyalty and satisfaction. Its AI analytics turn feedback into actions and identify growth drivers. Review management includes strategic review requests, fake-review integrity checks, and market analysis; social media tools and business listings features address visibility and SEO. The platform is tailored to larger organizations in home services, fitness, wellness, and children’s services. Named integrations include ServiceMinder, ServiceTitan, Zingfit, Zenoti, iSalus, Glofox, Pike13, Procare, Athena Health, Daxco, MarketSharp, Mindbody, ClubReady, and SalonBiz. Listen360 describes onboarding with step-by-step guidance, tailored training, and ongoing assistance. It does not currently offer a mobile app, though some tools can be accessed on a device while away from a computer. The maker is Listen360, founded in 2008 and headquartered in Denver, Colorado, at EverCommerce’s corporate headquarters. Pricing is by request, per location or by request volume.