AMCS Utility Billing vs Cayenta Customer Information System
AMCS Utility Billing
amcsgroup.comCayenta Customer Information System
cayenta.comSide by side
| Figure | AMCS Utility Billing | Cayenta Customer Information System |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 0 | 1 |
| Spec score · Utility Billing Software | 7.6 (#10) | 7.9 (#8) |
| Founded | 2003 | 1983 |
| Headquarters | Limerick, Ireland | Burnaby, British Columbia, Canada |
| Pricing | The product page directs prospective customers to request a demo and does not state a price. | The pages reviewed invite prospective customers to get in touch or request a demo but do not state a product price. |
| Security | AMCS describes the cloud solution as supporting efficient and secure operations, but the product page gives no specific security certification. | Cayenta says its CayentaCloud infrastructure is backed by SOC 2 certification and managed infrastructure and security oversight. |
Plans
Cayenta Customer Information System
- Cayenta Customer Information SystemPriced on request
In their own words
AMCS Utility Billing
AMCS Utility Billing is a cloud-based contract and billing solution for utilities. Its billing engine rates and bills millions of records each day, and staff can use customer information management to view a complete account. The system accepts meter readings in varied formats and applies customer contract specifications, with support for multiple tariffs and time intervals. It produces customised invoices for email delivery or mailing through a vetted print house. A branded customer portal lets people view statements, pay online, and submit service requests. Payment methods also include phone, autopay, and mail, with integration to popular payment processors. AMCS describes the product for electricity, water, gas, air conditioning, and telecommunications utilities. For Australia, the solution is AEMO Certified, automates communications with the electricity market hub, and imports NEM12 and NEM13 data. It is delivered as cloud SaaS; AMCS says cloud delivery lets personnel work away from the office and avoids downtime for upgrades. The product page invites prospective customers to request a demo, but does not state a price.
Cayenta Customer Information System
Cayenta Customer Information System has no write-up on Specifiction yet; its figures are above.