AMCS Utility Billing vs NorthStar CIS
AMCS Utility Billing
amcsgroup.com
NorthStar CIS
northstarutilities.comSide by side
| Figure | AMCS Utility Billing | NorthStar CIS |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 0 | 1 |
| Spec score · Utility Billing Software | 7.6 (#10) | 7.2 (#17) |
| Billing | Its billing engine bills and rates millions of records every day. | The software can be customized to bill multiple utilities on one statement, including complex, deregulated, or alternate energy billing. |
| Founded | 2003 | 1976 |
| Headquarters | Limerick, Ireland | Ottawa, Ontario, Canada |
| Support | AMCS offers customer support and professional services through links on its corporate site. | Standard support hours are 8:00 am to 8:00 pm ET Monday through Friday, excluding designated statutory holidays. |
Plans
In their own words
AMCS Utility Billing
AMCS Utility Billing is a cloud-based contract and billing solution for utilities. Its billing engine rates and bills millions of records each day, and staff can use customer information management to view a complete account. The system accepts meter readings in varied formats and applies customer contract specifications, with support for multiple tariffs and time intervals. It produces customised invoices for email delivery or mailing through a vetted print house. A branded customer portal lets people view statements, pay online, and submit service requests. Payment methods also include phone, autopay, and mail, with integration to popular payment processors. AMCS describes the product for electricity, water, gas, air conditioning, and telecommunications utilities. For Australia, the solution is AEMO Certified, automates communications with the electricity market hub, and imports NEM12 and NEM13 data. It is delivered as cloud SaaS; AMCS says cloud delivery lets personnel work away from the office and avoids downtime for upgrades. The product page invites prospective customers to request a demo, but does not state a price.
NorthStar CIS
NorthStar CIS has no write-up on Specifiction yet; its figures are above.