AMCS Utility Billing vs SkyBill Utility Billing
AMCS Utility Billing
amcsgroup.com
SkyBill Utility Billing
skybill.euSide by side
| Figure | AMCS Utility Billing | SkyBill Utility Billing |
|---|---|---|
| Price from | — | €155/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 0 | 2 |
| Spec score · Utility Billing Software | 7.6 (#10) | 8.8 (#1) |
| Billing | Its billing engine bills and rates millions of records every day. | It calculates periodic bills using meter readings or flat rates and supports configurable tariffs for services, customers, properties, quantities and time periods. |
| Company headquarters | AMCS lists its UK office at Suite 1, 3rd Floor, 63 Kew Road, Richmond, Surrey, TW9 2NQ, United Kingdom. | LinkedIn lists Riga, Latvia as headquarters, with additional locations in Nicosia and Wilmington. |
| Customer portal | Customers can use a customizable branded portal to view statements, pay online, and submit service requests. | The white-label portal lets customers view bills, balances and consumption, submit readings, message support and pay through a connected gateway. |
| Founded | 2003 | 2016 |
| Headquarters | Limerick, Ireland | Riga, Latvia |
| Payments | Customers can pay online, by phone, or through autopay, with integrations to popular payment processors. | The customer portal page lists Stripe, PayPal, Payzee and First Data as payment gateways, with others available on request. |
| Security | AMCS describes the cloud solution as supporting efficient and secure operations, but the product page gives no specific security certification. | The company says its SaaS environment is in a European Tier III data center and that it provides server infrastructure, backups and related cybersecurity measures. |
| Support | AMCS offers customer support and professional services through links on its corporate site. | SkyBill says it offers everyday production support through an online ticketing system and provides client training. |
Plans
SkyBill Utility Billing
- Basic€155 a month
- PRO subscriptionPrice not published
In their own words
AMCS Utility Billing
AMCS Utility Billing is a cloud-based contract and billing solution for utilities. Its billing engine rates and bills millions of records each day, and staff can use customer information management to view a complete account. The system accepts meter readings in varied formats and applies customer contract specifications, with support for multiple tariffs and time intervals. It produces customised invoices for email delivery or mailing through a vetted print house. A branded customer portal lets people view statements, pay online, and submit service requests. Payment methods also include phone, autopay, and mail, with integration to popular payment processors. AMCS describes the product for electricity, water, gas, air conditioning, and telecommunications utilities. For Australia, the solution is AEMO Certified, automates communications with the electricity market hub, and imports NEM12 and NEM13 data. It is delivered as cloud SaaS; AMCS says cloud delivery lets personnel work away from the office and avoids downtime for upgrades. The product page invites prospective customers to request a demo, but does not state a price.
SkyBill Utility Billing
SkyBill Utility Billing is utility management, billing and customer information software for utility providers, property managers and municipalities. It calculates periodic bills from meter readings or flat rates, with configurable tariffs for services, customers, properties, quantities and time periods. External meter-reading gateways can send data automatically, and the system checks for incomplete entries and unusual usage differences. Customers can use the portal to review bills, consumption and payment histories, enter meter readings, contact their provider and optionally pay online. Listed payment gateways include Stripe, PayPal, Payzee and First Data; others are available on request. Integrations include ERP, bank gateways, SMS messaging, debt collection and client portals. SkyBill is offered as cloud SaaS, with on-premises deployment available on request. The company says its SaaS environment is in a European Tier III data center and that it provides backups and cybersecurity measures. Its free trial is limited to one user, 100 meter points or agreements and five external web solution users; access may end after 30 days without system use. The billing product does not itself provide SMS delivery.