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SkyBill Utility Billing

skybill.eu

From €155/mo Free trial WebWindowsiOSAndroidAPISelf-hosted
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Spec score 8.8 #1 of 26 in Utility Billing Software

What it is

SkyBill Utility Billing is utility management, billing and customer information software for utility providers, property managers and municipalities. It calculates periodic bills from meter readings or flat rates, with configurable tariffs for services, customers, properties, quantities and time periods. External meter-reading gateways can send data automatically, and the system checks for incomplete entries and unusual usage differences. Customers can use the portal to review bills, consumption and payment histories, enter meter readings, contact their provider and optionally pay online. Listed payment gateways include Stripe, PayPal, Payzee and First Data; others are available on request. Integrations include ERP, bank gateways, SMS messaging, debt collection and client portals. SkyBill is offered as cloud SaaS, with on-premises deployment available on request. The company says its SaaS environment is in a European Tier III data center and that it provides backups and cybersecurity measures. Its free trial is limited to one user, 100 meter points or agreements and five external web solution users; access may end after 30 days without system use. The billing product does not itself provide SMS delivery.

Spec sheet

What it does
SkyBill is a meter-to-cash utility billing and customer-information platform covering meter data, tariffs, invoices, payments, collections and reporting.Read 15 Oct 2026 · skybill.eu
Platforms
The product includes a Windows client and a web client that can be used from any internet-connected device.Read 29 Sep 2026 · skybill.eu
Deployment
SkyBill is offered as cloud SaaS, with an on-premises version available on request.Read 29 Sep 2026 · skybill.eu
Integrations
Listed integrations include Dynamics 365 API, Outlook, Power BI, Power Automate, Stripe, PayPal and other local gateways.Read 15 Oct 2026 · skybill.eu
Security
The company says its SaaS environment is in a European Tier III data center and that it provides server infrastructure, backups and related cybersecurity measures.Read 29 Sep 2026 · skybill.eu
Support
SkyBill says it offers everyday production support through an online ticketing system and provides client training.Read 29 Sep 2026 · skybill.eu
Headquarters
Riga, LatviaRead 28 Sep 2026 · skybill.eu
Founded
2016Read 28 Sep 2026 · skybill.eu
API and extensibility
SkyBill says APIs are available for system fields or can be custom-built, with web services used for external integrations.Read 15 Oct 2026 · skybill.eu
Billing
It calculates periodic bills using meter readings or flat rates and supports configurable tariffs for services, customers, properties, quantities and time periods.Read 29 Sep 2026 · skybill.eu
Billing methods
The system calculates periodic bills from meter readings or flat rates and supports prepaid and postpaid arrangements.Read 15 Oct 2026 · skybill.eu
Business Central foundation
The product runs natively inside Microsoft Dynamics 365 Business Central with ERP finance, posting, reporting and audit functions.Read 15 Oct 2026 · skybill.eu
Certifications
The company’s history page states that SkyBill obtained ISO 27001 and ISO 9001 certifications in 2019.Read 29 Sep 2026 · skybill.eu
Company founding
LinkedIn lists SkyBill as founded in 2014.Read 15 Oct 2026 · linkedin.com
Company headquarters
LinkedIn lists Riga, Latvia as headquarters, with additional locations in Nicosia and Wilmington.Read 15 Oct 2026 · linkedin.com
Company size
LinkedIn lists SkyBill as privately held with 51–200 employees.Read 15 Oct 2026 · linkedin.com
Customer portal
The white-label portal lets customers view bills, balances and consumption, submit readings, message support and pay through a connected gateway.Read 15 Oct 2026 · skybill.eu
Data-center security
The vendor says its default SaaS environment is hosted in a European Tier III data center and includes backups and cybersecurity measures.Read 15 Oct 2026 · skybill.eu
Documentation
The help center has categories for utility billing, client portal, landlord portal and API development; its overview article was updated June 21, 2022.Read 15 Oct 2026 · help.skybill.info
Hosting options
Microsoft Marketplace describes SaaS deployment in client, SkyBill, third-party or Microsoft clouds and says on-premises deployment is available by contacting the vendor.Read 15 Oct 2026 · marketplace.microsoft.com
Independent integrations listing
GetApp lists Microsoft Excel, Microsoft 365 and Dynamics 365 Business Central as the product's top integrations.Read 15 Oct 2026 · getapp.com
Independent support listing
GetApp lists phone, email/help desk, chat and FAQ/forum support, with web, Android and iPhone/iPad deployment.Read 15 Oct 2026 · getapp.com
Invoice delivery
Bills can be delivered by post, email, SMS or the customer portal using configurable invoice layouts.Read 15 Oct 2026 · skybill.eu
Landlord portal
Landlords can see unit status, invoices, payment flows, historical comparisons and property-level financial performance without back-office access.Read 15 Oct 2026 · skybill.eu
Legal entities
The vendor identifies SkyBill SIA in Riga, SkyBill Europe Ltd in Nicosia and SkyBill US LLC in Wilmington.Read 15 Oct 2026 · skybill.eu
Limit: documentation
One reviewer says customization is powerful but requires customers to write their own manual because documentation for bespoke changes is limited.Read 15 Oct 2026 · getapp.com
Limit: technical skills
A reviewer found the product technically demanding and said Microsoft and computing skills were needed for installation and customization.Read 15 Oct 2026 · getapp.com
Limit: upgrades
Reviewers mention that updates or upgrades can cause problems and should be tested before production installation.Read 15 Oct 2026 · getapp.com
Meter asset management
Meter location, maintenance, repair and replacement history can be tracked.Read 15 Oct 2026 · skybill.eu
Meter collection
Users can enter readings manually, import Excel files or ingest data automatically from smart-meter gateways.Read 15 Oct 2026 · skybill.eu
Meter data
The system can integrate with external meter-reading gateways for automatic data upload and validates data for incomplete entries or unusual usage differences.Read 29 Sep 2026 · skybill.eu
Microsoft Marketplace editions
The Marketplace listing says SkyBill supports both Business Central Essential and Premium editions and can be translated to other languages on request.Read 15 Oct 2026 · marketplace.microsoft.com
Microsoft Marketplace scope
Microsoft Marketplace describes SkyBill as serving utility providers and property managers of any size, including complex-tariff contract services.Read 15 Oct 2026 · marketplace.microsoft.com
Notable limitation
SkyBill’s billing does not provide an SMS messaging service; SMS delivery is typically handled by local service providers.Read 29 Sep 2026 · skybill.eu
Notable news: 2026 certification
The company history records 2026 certification for Ireland and Iceland electricity markets and Microsoft-approved co-selling.Read 15 Oct 2026 · skybill.eu
Payments
The customer portal page lists Stripe, PayPal, Payzee and First Data as payment gateways, with others available on request.Read 29 Sep 2026 · skybill.eu
Payments and collections
Payments, credits, direct debit and collection activity post into the Business Central ledger.Read 15 Oct 2026 · skybill.eu
Praise: customization
GetApp reviewers repeatedly praise flexible configuration, custom billing options and the ability to adapt the system to specific utility needs.Read 15 Oct 2026 · getapp.com
Praise: support
Several reviewers report receiving effective help and solutions from SkyBill support over long-term use.Read 15 Oct 2026 · getapp.com
Praise: usability
Reviewers describe the interface as easy to use and say adding meters and customers is straightforward.Read 15 Oct 2026 · getapp.com
Product scope
SkyBill is utility management, billing and customer information software for utility providers, property managers and municipalities.Read 29 Sep 2026 · skybill.eu
Rating on GetApp
4.7 out of 5 from 6 reviewsRead 15 Oct 2026 · getapp.com
Scale
SkyBill says typical customers have 20,000–50,000 customers or tenants, while deployments can scale from about 1,000 to 1 million customers.Read 15 Oct 2026 · skybill.eu
Security certifications
SkyBill states that it holds ISO 9001 and ISO 27001 certifications and has been a Microsoft partner since 2009.Read 15 Oct 2026 · skybill.eu
Shared services
Charges can be derived from other services, such as sewerage calculated from water usage or pro-rata shared costs.Read 15 Oct 2026 · skybill.eu
Standalone deployment
Besides the Business Central extension, SkyBill can run as a standalone module exporting general-ledger results and using Excel import/export.Read 15 Oct 2026 · skybill.eu
Supported utilities
It supports electricity, water, gas, heating, district heating, wastewater, sewerage, waste, solar energy and property services.Read 15 Oct 2026 · skybill.eu
Tariff engine
Rates can be configured by agreement, customer, customer group, property, quantity or period, including time-of-use and block structures.Read 15 Oct 2026 · skybill.eu
Trial limits
The payment terms document describes a free trial limited to one user, 100 meter points or agreements and five external web solution users; access may be terminated after 30 days without system use.Read 29 Sep 2026 · skybill.eu
Typical scale
The company says most utility-billing clients have around 20,000–50,000 customers or tenants and that the system can support projects with up to 1 million customers.Read 29 Sep 2026 · skybill.eu
Validation and estimation
Pre-billing checks flag missing readings and unusual consumption before invoices are generated.Read 15 Oct 2026 · skybill.eu

Plans and prices

Basic €155 a month per user, per month subscription · free trial/free version fields shown by GetApp Read 15 Oct 2026 · getapp.com
PRO subscription Price not published paid monthly in advance; price depends on users, meter points or agreements and additional services no system-usage limit · 20 GB included · €1.5 per extra GB/month Read 15 Oct 2026 · skybill.eu

Every SkyBill Utility Billing plan and price →

Strong points and limits

Strong points

  • Configurable tariffs cover services, properties and time periods.
  • Meter-reading gateways support automatic data uploads.
  • Customer portal includes bills, histories and online payments.
  • Cloud SaaS and on-premises deployment are offered.

Limits

  • No free plan is listed.
  • Trial access has user and meter-point limits.
  • SMS delivery is handled by local service providers.

Who it suits

It suits utility providers, property managers and municipalities that need metered or flat-rate billing and customer account access. The listed platforms are Android, iOS, web and Windows, with API and self-hosted options.

SkyBill Utility Billing in depth

Read the full write-up

Overview

SkyBill Utility Billing is a billing and customer-information system for utility providers, property managers and municipalities. It suits organizations managing several utility services and substantial meter data; its strongest case is configurable billing joined to meter checks and a customer portal. Teams that depend on text notifications need to arrange delivery through a local provider.

Key features

SkyBill calculates periodic bills from meter readings or flat rates, with tariffs configurable by service, customer, property, quantity and time period. That range is useful for providers billing different services or property types under varied rules. Organizations with straightforward billing may find this breadth more than they need.

External meter-reading gateways can upload readings automatically. SkyBill checks for incomplete entries and unusual usage differences, giving billing teams a way to catch data issues before they affect charges. Those checks are most useful where meter data flows through an integrated gateway.

The customer portal gives customers access to bills, consumption and payment histories, and lets them submit readings and contact their provider. Online payment is optional; named gateways include Stripe, PayPal, Payzee and First Data, with others available on request. SkyBill also integrates with external ERP, bank-gateway, debt-collection, SMS and customer-portal systems. The billing service does not send SMS itself, so providers that rely on text messages must use local delivery services.

Supported utility types include electricity, solar power, gas, water, wastewater, sewerage, district heating, waste and property billing. That mix makes SkyBill a candidate for operators covering several service lines rather than a single billing category.

Pricing

SkyBill is paid software with no free plan. The PRO subscription has custom pricing, billed per calendar month in advance. The monthly price depends on users, meter points or agreements, and additional services. It includes 20 GB of database storage; extra storage costs €1.5 per additional unit. System usage has no stated limit.

The free trial is limited to one user, 100 meter points or agreements, and five external web-solution users. Access may be terminated after 30 days without system use. That makes the trial suitable for a small evaluation, but its user and account caps may prevent a larger team from assessing a full operational setup.

Platforms

SkyBill supports Android, iOS, web and Windows, and offers an API. It is provided as cloud SaaS, with an on-premises version available on request. The company says its SaaS environment is hosted in a European Tier III data center and includes infrastructure, backups and cybersecurity measures. It also states that it earned ISO 27001 and ISO 9001 certifications in 2019.

Who it's for

SkyBill fits utility providers, property managers and municipalities that need configurable tariffs, meter-data validation and customer self-service in one system. The company says most of its utility-billing clients have around 20,000–50,000 customers or tenants, and that the system can support projects with up to 1 million customers. Everyday production support is provided through an online ticketing system, and client training is offered.

It is less suitable for organizations that require built-in SMS delivery or want to start with an unrestricted free plan. Smaller operators with simple billing may also have little need for its range of tariff and integration options.

Pros and cons

Configurable billing: Tariffs can vary by service, customer, property, quantity and time period, supporting mixed utility and property portfolios.

Meter-data checks: Gateway uploads and validation for missing readings or unusual usage can help teams catch errors before billing.

Customer self-service: The portal combines bills, consumption, payment history, reading submission, provider contact and optional online payments.

SMS requires another provider: SkyBill does not deliver text messages itself, adding a separate arrangement for organizations that use SMS.

Trial caps: One user and 100 meter points or agreements limit how much of a larger deployment a team can evaluate.

Custom subscription price: The price varies with users, meter points or agreements, and additional services, so buyers need a tailored quote.

Alternatives

CUBIC Utility Billing is another paid option for teams considering web or Windows software. MuniBilling runs on Android, iOS and web, with a one-time setup and training fee plus a recurring monthly charge based on service locals billed. CivicPlus Utility Billing is a paid Android, iOS and web option with custom pricing by request.

AMCS Utility Billing is a paid web option. Cadebill supports API, web and Windows, and is made by MCL Systems Limited, a software development firm focused on telecommunications and business process management. CUSI Utility Billing supports web and Windows, with UB4 hosted and UMS on-premise; buyers can request a demo. OpenGov Accounts Payable is a paid API and web product.

Browse the Utility Billing Software directory for more options.

Verdict

Choose SkyBill if your utility operation needs flexible tariffs, meter-data checks and a customer portal across a substantial customer base. Its combination of billing and customer tools is the central reason to consider it. Look elsewhere if built-in SMS delivery or a generous trial is essential, and compare a custom quote against the cost of your user, meter-point and service requirements.

Verdict

SkyBill combines billing, meter-data checks, integrations and a customer portal for utility operations. Check the trial limits and SMS arrangement against your requirements before choosing it.

Where Specifiction places it

Alternatives to SkyBill Utility BillingAll alternatives →