Tech riderRev. 8 Oct 2026

Cogsdale CSM Utility Billing

Ch 176.0of 28 Utility Billing Software
  1. 1Runs onAndroid, iOS
  2. 2CostsNot stated by the maker
  3. 3Utility typeselectric, telecommunications, water, wastewater, stormwater, sewer, gas, refuse, internet, telephone, cable
  4. 4Billing modelmixed
  5. 5Rate managementYes
  6. 6Meter data importYes
  7. 7Payment processingYes
  8. 8Customer account portalYes
7 lines stated Written from the maker's own pages: cogsdale.com
The Cogsdale CSM Utility Billing homepage

Overview

Cogsdale CSM Utility Billing is ranked #17 of 28 in utility billing software on Specifiction. It runs on Android, iOS.

Cogsdale CSM Utility Billing plans and pricing

All plans
Cogsdale CSM Utility Billing Not published Pricing not stated; book a demo cogsdale.com · 8 Oct 2026

Compared on utility billing software

Utility types
electric, telecommunications, water, wastewater, stormwater, sewer, gas, refuse, internet, telephone, cablecogsdale.com
Billing model
mixedcogsdale.com
Rate management
Yescogsdale.com
Meter data import
Yescogsdale.com
Payment processing
Yescogsdale.com
Customer account portal
Yescogsdale.com

Facts

Purpose
Cogsdale CSM provides convergent billing for utility services including electric, water, wastewater, sewer, gas, refuse, internet, telephone and cable.cogsdale.com · 8 Oct 2026
Customer service tools
The product includes consolidated customer and premise information, activity history, payment arrangements, customer information reports, document management, and data security and compliance capabilities.cogsdale.com · 8 Oct 2026
Billing
CSM supports flexible rates, unlimited routes, multiple billing plans, and complex bills for multiple services.cogsdale.com · 8 Oct 2026
Net metering
CSM calculates net energy consumption and supports bill credits or rebates, multiple time-of-use rates, and multiple net meter types.cogsdale.com · 8 Oct 2026
Payment security
Cogsdale describes its payment processing capabilities as PCI-compliant and says standard real-time APIs support integration with payment channels.cogsdale.com · 8 Oct 2026
Collections
Collections tools cover overdue and delinquent payments, payment arrangements and extensions, collection agency exports, and bad debt or write-offs.cogsdale.com · 8 Oct 2026
Customer communications
CSM supports customer communications by email, SMS, and electronic copies, including bills and collection or payment arrangement notifications.cogsdale.com · 8 Oct 2026
Meter data
The add-on MeterSense Meter Data Management system integrates with leading AMI systems to manage and interpret smart meter data.cogsdale.com · 8 Oct 2026
Integrations
Cogsdale says it uses web services for automated integrations and identifies AMI, MDM, mobile apps, IVR, permits, and city management as complementary solution areas.cogsdale.com · 8 Oct 2026
API
Cogsdale's API is described as RESTful, using tokenized security and JSON, with endpoints for account and customer management, payments, charges, deposits, and service orders.cogsdale.com · 8 Oct 2026
Cloud hosting
Cogsdale offers managed cloud hosting with a stated 99.9%+ uptime guarantee, daily backup and restore to a secondary location, and a Tier 3+ data center facility.cogsdale.com · 8 Oct 2026
SaaS delivery
Cogsdale describes its SaaS service as running on Microsoft Azure with geo-redundancy, security, and support for installation, upgrades, and maintenance.cogsdale.com · 8 Oct 2026
Support
Cogsdale offers functional and technical support services, and describes its support staff as experienced with mission-critical high-availability systems.cogsdale.com · 8 Oct 2026
Intended customers
Cogsdale describes its solutions as serving utilities, local government agencies and municipalities, and investor-owned companies.cogsdale.com · 8 Oct 2026

Company

Headquarters
Ottawa, Ontario, Canadacogsdale.com · 28 Sept 2026

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Sources