Cogsdale CSM Utility Billing vs SkyBill Utility Billing
Cogsdale CSM Utility Billing
cogsdale.com
SkyBill Utility Billing
skybill.euSide by side
| Figure | Cogsdale CSM Utility Billing | SkyBill Utility Billing |
|---|---|---|
| Price from | — | €155/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 2 | 2 |
| Spec score · Utility Billing Software | 8.3 (#4) | 8.8 (#1) |
| Billing | CSM supports flexible rates, unlimited routes, multiple billing plans, and complex bills for multiple services. | It calculates periodic bills using meter readings or flat rates and supports configurable tariffs for services, customers, properties, quantities and time periods. |
| Company founding | LinkedIn lists Cogsdale Corporation as founded in 1997. | LinkedIn lists SkyBill as founded in 2014. |
| Company headquarters | LinkedIn lists headquarters in Charlottetown, Prince Edward Island, Canada. | LinkedIn lists Riga, Latvia as headquarters, with additional locations in Nicosia and Wilmington. |
| Company size | LinkedIn places Cogsdale in the 51–200 employee range. | LinkedIn lists SkyBill as privately held with 51–200 employees. |
| Customer portal | The Customer Engagement Portal offers bill history, statements, online payments, wallets, pay-by-text, usage charts, CSV downloads and meter-reading submission. | The white-label portal lets customers view bills, balances and consumption, submit readings, message support and pay through a connected gateway. |
| Headquarters | Ottawa, Ontario, Canada | Riga, Latvia |
| Integrations | Cogsdale says it uses web services for automated integrations and identifies AMI, MDM, mobile apps, IVR, permits, and city management as complementary solution areas. | Listed integrations include Dynamics 365 API, Outlook, Power BI, Power Automate, Stripe, PayPal and other local gateways. |
| Meter data | The MeterSense add-on connects to leading AMI systems to manage and interpret smart-meter data. | The system can integrate with external meter-reading gateways for automatic data upload and validates data for incomplete entries or unusual usage differences. |
| Rating on GetApp | 0 out of 5 from 0 reviews. | 4.7 out of 5 from 6 reviews |
| Support | Cogsdale offers functional and technical support services, and describes its support staff as experienced with mission-critical high-availability systems. | SkyBill says it offers everyday production support through an online ticketing system and provides client training. |
| What it does | Cogsdale CSM is a convergent utility customer-service and billing system for electric, telecommunications, water, wastewater, stormwater, sewer, gas, refuse, internet, telephone and cable services. | SkyBill is a meter-to-cash utility billing and customer-information platform covering meter data, tariffs, invoices, payments, collections and reporting. |
Plans
Cogsdale CSM Utility Billing
- BasicPriced on request
- Cogsdale CSM Utility BillingPriced on request
SkyBill Utility Billing
- Basic€155 a month
- PRO subscriptionPrice not published
In their own words
Cogsdale CSM Utility Billing
Cogsdale CSM Utility Billing provides convergent billing for utility services, including electric, water, wastewater, sewer, gas, refuse, internet, telephone and cable. It supports flexible rates, unlimited routes, multiple billing plans and bills that combine services. Customer service tools bring together customer and premise information, activity history, payment arrangements, reports and document management. Payment channels include customer portals, IVR, kiosks and pay by text, with processing partnerships including InvoiceCloud and Paymentus. Collections cover overdue and delinquent payments, arrangements and extensions, agency exports, and bad debt or write-offs. The system can send bills and collection or payment-arrangement notices by email, SMS and electronic copies. Its MeterSense add-on works with leading AMI systems to manage and interpret smart meter data. Cogsdale describes a RESTful API using tokenized security and JSON, and offers managed cloud hosting with a stated 99.9%+ uptime guarantee. Listed platforms are Android and iOS. Pricing is on request.
SkyBill Utility Billing
SkyBill Utility Billing is utility management, billing and customer information software for utility providers, property managers and municipalities. It calculates periodic bills from meter readings or flat rates, with configurable tariffs for services, customers, properties, quantities and time periods. External meter-reading gateways can send data automatically, and the system checks for incomplete entries and unusual usage differences. Customers can use the portal to review bills, consumption and payment histories, enter meter readings, contact their provider and optionally pay online. Listed payment gateways include Stripe, PayPal, Payzee and First Data; others are available on request. Integrations include ERP, bank gateways, SMS messaging, debt collection and client portals. SkyBill is offered as cloud SaaS, with on-premises deployment available on request. The company says its SaaS environment is in a European Tier III data center and that it provides backups and cybersecurity measures. Its free trial is limited to one user, 100 meter points or agreements and five external web solution users; access may end after 30 days without system use. The billing product does not itself provide SMS delivery.