Tech riderRev. 30 Sept 2026
CUSI Utility Billing
- 1Runs onWeb, Windows
- 2CostsNot stated by the maker
- 3Utility typesWater, sewer, electricity, natural gas, storm water, refuse, and other utility services
- 4Rate managementYes
- 5Meter data importYes
- 6Payment processingYes
- 7AutopayYes
- 8Customer account portalYes
7 lines stated Written from the maker's own pages: cusi.com
Overview
CUSI Utility Billing is ranked #5 of 28 in utility billing software on Specifiction. It runs on Web, Windows.
CUSI Utility Billing plans and pricing
All plansUtility Billing (UB4 or UMS) Not published UB4 hosted · UMS on-premise · request a demo cusi.com · 30 Sept 2026
Compared on utility billing software
Facts
- Purpose
- CUSI provides utility billing and customer information software for utilities.cusi.com · 30 Sept 2026
- Billing options
- CUSI offers UMS as an on-premise option and UB4 as a hosted application.cusi.com · 30 Sept 2026
- Browser access
- UB4 is a hosted browser-based application accessible from anywhere with an internet connection.cusi.com · 30 Sept 2026
- Billing features
- UMS supports customer management, services and devices, work orders, billing schedules, payments, and reporting.docs.cusi.com · 30 Sept 2026
- Report writer
- UB4 includes a report writer for creating and saving custom reports and dashboards.cusi.com · 30 Sept 2026
- Customer portal
- CWP lets customers view usage and payment history, pay bills, register for services, and configure communication preferences.cusi.com · 30 Sept 2026
- Meter reading
- MMRS lets users read meters from modern internet-enabled devices and wirelessly upload readings to CUSI billing applications.cusi.com · 30 Sept 2026
- Integrations
- CUSI lists more than 100 integrations across work management, accounting, identity verification, metering, and print systems.cusi.com · 30 Sept 2026
- APIs
- CUSI supports custom integrations and APIs for utility requirements.cusi.com · 30 Sept 2026
- Security
- CUSI states that its products use latest encryption standards, follow NIST guidelines, and are PCI, FIPS, and SOC 2 attested.cusi.com · 30 Sept 2026
- SOC 2
- CUSI announced completion of a SOC 2 Type II audit covering security, availability, processing integrity, confidentiality, and privacy.cusi.com · 30 Sept 2026
- Support
- CUSI offers phone, email, and online chat support and reports a 60-minute average response time.cusi.com · 30 Sept 2026
- Customer scale
- CUSI reports serving more than 1,150 utilities and managing more than 4.2 million monthly bills.cusi.com · 30 Sept 2026
- Industries
- UMS supports services including water, sewer, electricity, natural gas, storm water, and refuse.docs.cusi.com · 30 Sept 2026
- Training
- CUSI Academy is a free web-based training platform with progress tracking and software certification.cusi.com · 30 Sept 2026
Company
- Headquarters
- Jonesboro, Arkansas, USAcusi.com · 23 Sept 2026
Best CUSI Utility Billing alternatives
See all 12 All accessCh 01 SkyBill Utility Billing Free trialAndroidAPI 7.1 All accessCh 02 CUBIC Utility Billing WebWindows 6.8 All accessCh 03 MuniBilling AndroidiOS 6.8 All accessCh 04 CivicPlus Utility Billing AndroidiOS 6.7 All accessCh 06 OpenGov Accounts Payable APIWeb 6.6 All accessCh 07 Utilmate Free trialWeb 6.6
Where it ranks on Specifiction
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Sources
- cusi.com· checked 30 Sept 2026
- cusi.com/software/· checked 30 Sept 2026
- cusi.com/ub4/· checked 30 Sept 2026
- docs.cusi.com/user-guide/6.7/UMS%20Overview.html· checked 30 Sept 2026
- cusi.com/cwp/· checked 30 Sept 2026
- cusi.com/mmrs/· checked 30 Sept 2026
- cusi.com/integrations/· checked 30 Sept 2026
- cusi.com/cusi-officially-become-soc-2-type-ii-co· checked 30 Sept 2026
- cusi.com/contact/· checked 30 Sept 2026