CUSI Utility Billing vs SkyBill Utility Billing
CUSI Utility Billing
cusi.com
SkyBill Utility Billing
skybill.euSide by side
| Figure | CUSI Utility Billing | SkyBill Utility Billing |
|---|---|---|
| Price from | $0.35/mo | €155/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 2 | 2 |
| Spec score · Utility Billing Software | 8.6 (#2) | 8.8 (#1) |
| Company headquarters | The company headquarters is 300 South Church Street, Suite 200, Jonesboro, Arkansas 72401. | LinkedIn lists Riga, Latvia as headquarters, with additional locations in Nicosia and Wilmington. |
| Company size | LinkedIn places CUSI in the 51–200 employee range and displays 77 employees. | LinkedIn lists SkyBill as privately held with 51–200 employees. |
| Customer portal | CUSI’s Customer Web Portal provides account management, usage history, payment history, autopay and communication preferences. | The white-label portal lets customers view bills, balances and consumption, submit readings, message support and pay through a connected gateway. |
| Founded | CUSI was founded in 1984. | 2016 |
| Headquarters | Jonesboro, Arkansas, USA | Riga, Latvia |
| Integrations | CUSI lists integrations for work management, accounting, identity, printing and meter vendors including Neptune, Sensus, Kamstrup, Badger, Itron and Mueller Systems. | Listed integrations include Dynamics 365 API, Outlook, Power BI, Power Automate, Stripe, PayPal and other local gateways. |
| Security | CUSI states that its products use latest encryption standards, follow NIST guidelines, and are PCI, FIPS, and SOC 2 attested. | The company says its SaaS environment is in a European Tier III data center and that it provides server infrastructure, backups and related cybersecurity measures. |
| Support | CUSI offers phone, email, and online chat support and reports a 60-minute average response time. | SkyBill says it offers everyday production support through an online ticketing system and provides client training. |
| What it does | CUSI provides customer information and utility billing software for water, sewer, electricity, natural gas, storm-water, refuse and other services. | SkyBill is a meter-to-cash utility billing and customer-information platform covering meter data, tariffs, invoices, payments, collections and reporting. |
Plans
CUSI Utility Billing
- CIS Utility Billing$0.35 a month
- Utility Billing (UB4 or UMS)Priced on request
SkyBill Utility Billing
- Basic€155 a month
- PRO subscriptionPrice not published
In their own words
CUSI Utility Billing
CUSI Utility Billing provides utility billing and customer information software. It offers UMS as an on-premise option and UB4 as a hosted, browser-based application available wherever there is an internet connection. UMS supports customer management, services and devices, work orders, billing schedules, payments, and reporting. UB4 includes a report writer for custom reports and dashboards. The CWP customer portal lets customers review usage and payment history, pay bills, register for services, and set communication preferences. MMRS supports meter reading from internet-enabled devices and wireless uploads to CUSI billing applications. CUSI lists more than 100 integrations across work management, accounting, identity verification, metering, and print systems, as well as custom integrations and APIs. The software supports water, sewer, electricity, natural gas, storm water, refuse, and other utility services. CUSI states that its products use current encryption standards, follow NIST guidelines, and are PCI, FIPS, and SOC 2 attested; it also announced a SOC 2 Type II audit. Pricing is available on request.
SkyBill Utility Billing
SkyBill Utility Billing is utility management, billing and customer information software for utility providers, property managers and municipalities. It calculates periodic bills from meter readings or flat rates, with configurable tariffs for services, customers, properties, quantities and time periods. External meter-reading gateways can send data automatically, and the system checks for incomplete entries and unusual usage differences. Customers can use the portal to review bills, consumption and payment histories, enter meter readings, contact their provider and optionally pay online. Listed payment gateways include Stripe, PayPal, Payzee and First Data; others are available on request. Integrations include ERP, bank gateways, SMS messaging, debt collection and client portals. SkyBill is offered as cloud SaaS, with on-premises deployment available on request. The company says its SaaS environment is in a European Tier III data center and that it provides backups and cybersecurity measures. Its free trial is limited to one user, 100 meter points or agreements and five external web solution users; access may end after 30 days without system use. The billing product does not itself provide SMS delivery.