SkyBill Utility Billing vs Utilities Group
SkyBill Utility Billing
skybill.eu
Utilities Group
utilitiesgroup.com.auSide by side
| Figure | SkyBill Utility Billing | Utilities Group |
|---|---|---|
| Price from | €155/mo | A$0.80/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 2 | 3 |
| Spec score · Utility Billing Software | 8.8 (#1) | 8.3 (#5) |
| Customer portal | The white-label portal lets customers view bills, balances and consumption, submit readings, message support and pay through a connected gateway. | A white-labelled portal and mobile app provide usage views, payment plans, plan changes and hardship requests. |
| Documentation | The help center has categories for utility billing, client portal, landlord portal and API development; its overview article was updated June 21, 2022. | The public site exposes product, industry, pricing and insights pages, but no publicly accessible API reference or technical documentation page was found. |
| Integrations | Listed integrations include Dynamics 365 API, Outlook, Power BI, Power Automate, Stripe, PayPal and other local gateways. | Named integrations include AEMO/MSATS, distributor APIs, NBN Co B2B, carrier porting, BPAY, direct debit, Xero, NetSuite, SAP, Salesforce, HubSpot, Zendesk, Freshdesk, Intercom, Snowflake, BigQuery, Databricks and Redshift. |
| Support | SkyBill says it offers everyday production support through an online ticketing system and provides client training. | Starter lists email and portal support; Growth adds priority support and a named customer-success manager; Enterprise lists 24/7 named on-call engineers. |
| What it does | SkyBill is a meter-to-cash utility billing and customer-information platform covering meter data, tariffs, invoices, payments, collections and reporting. | Utilities Group is an Australian billing platform for telco, utility and data-centre operators that rates usage and produces compliant invoices. |
Plans
SkyBill Utility Billing
- Basic€155 a month
- PRO subscriptionPrice not published
Utilities Group
- GrowthA$0.80 a month
- StarterA$1.20 a month
- EnterprisePriced on request
In their own words
SkyBill Utility Billing
SkyBill Utility Billing is utility management, billing and customer information software for utility providers, property managers and municipalities. It calculates periodic bills from meter readings or flat rates, with configurable tariffs for services, customers, properties, quantities and time periods. External meter-reading gateways can send data automatically, and the system checks for incomplete entries and unusual usage differences. Customers can use the portal to review bills, consumption and payment histories, enter meter readings, contact their provider and optionally pay online. Listed payment gateways include Stripe, PayPal, Payzee and First Data; others are available on request. Integrations include ERP, bank gateways, SMS messaging, debt collection and client portals. SkyBill is offered as cloud SaaS, with on-premises deployment available on request. The company says its SaaS environment is in a European Tier III data center and that it provides backups and cybersecurity measures. Its free trial is limited to one user, 100 meter points or agreements and five external web solution users; access may end after 30 days without system use. The billing product does not itself provide SMS delivery.
Utilities Group
Utilities Group has no write-up on Specifiction yet; its figures are above.