Amdocs Kenan vs ISP Billing

Amdocs Kenan is a configurable rating and billing engine for organizations with different industries, pricing models and geographic needs. Kenan 7 covers billing, ordering, catalogs, discounts and promotions, taxation, quotations, invoicing, journaling, accounts receivable, collections and general ledger functions. Amdocs identifies telecommunications, financial services and utilities among the industries it serves, for B2C, B2B and B2B2C customers. Sample implementations span 180 countries in one platform instance, and multinational billing includes multiple currencies and a unified view across member accounts. Kenan uses a common codebase for on-premise and cloud deployments, with AWS, Azure, Google Cloud and Oracle Cloud named as options. Database choices include Oracle, PostgreSQL and Aurora. Other listed capabilities include invoice-driven self-service, CRM links to invoice and account information, deployment automation, cloud security features, telecom API standards and in-place upgrades. Kenan is paid, with pricing available on request.

ISP Billing is a cloud management platform for internet service providers, linking customer records, services, billing, support and network operations. Its stated workflow spans customer acquisition, quotes and contracts, recurring billing and collection, then ticket support and customer communications. Communication channels include email, SMS, WhatsApp and ISP APP notifications. The Customer Area and ISP APP let customers view documents and services, pay, open tickets, accept quotes and manage notifications. The free plan has no expiry and supports up to 10 customers, with service management, recurring invoices and XML, tickets, activities and quotes. Lite costs €49 a month and supports up to 1,000 customers; Gold costs €99 a month and supports up to 2,500. Named integrations include Stripe, Aruba FE, MessageNet, FiberCop, UISP, Proxmox, Radius and VoIP. Optional modules are separate from the principal plan and have separate prices. The maker provides API documentation, bilingual documentation, and email and phone support. Its GDPR and NIS 2 compliance programs are described as active, with ongoing review of procedures and controls.