Amdocs Kenan vs ISPbox

Amdocs Kenan is a configurable rating and billing engine for organizations with different industries, pricing models and geographic needs. Kenan 7 covers billing, ordering, catalogs, discounts and promotions, taxation, quotations, invoicing, journaling, accounts receivable, collections and general ledger functions. Amdocs identifies telecommunications, financial services and utilities among the industries it serves, for B2C, B2B and B2B2C customers. Sample implementations span 180 countries in one platform instance, and multinational billing includes multiple currencies and a unified view across member accounts. Kenan uses a common codebase for on-premise and cloud deployments, with AWS, Azure, Google Cloud and Oracle Cloud named as options. Database choices include Oracle, PostgreSQL and Aurora. Other listed capabilities include invoice-driven self-service, CRM links to invoice and account information, deployment automation, cloud security features, telecom API standards and in-place upgrades. Kenan is paid, with pricing available on request.

ISPbox combines ISP billing, provisioning, network monitoring, customer service, and field operations in one dashboard for ISPs and WISPs. Network maps can represent infrastructure including towers, OLTs, splitters, ONTs, fiber, coax, and wireless links, with PON optical-budget tracing and KML export. Monitoring includes router pings every minute, PPPoE and DHCP session tracking, and alerts through Discord, Slack, email, or webhooks. Provisioning uses standard RADIUS across vendors, with deeper MikroTik RouterOS API integration; the site also names Cisco, Juniper, Huawei, and ZTE support. Subscribers can use a branded portal to view balances and invoices, pay, check service status, and manage support tickets. Native iOS and Android apps for technicians and subscribers are included without per-seat or per-subscriber app fees. The plan starts at $25 a month for 20 active subscribers, with monthly pricing scaling by subscriber count. A 7-day trial is available; there is no free plan. The pricing calculator covers up to 10,000 subscribers, with larger deployments priced by contacting the company.