American Express Token Service vs NORBr Network Tokenization
American Express Token Service
network.americanexpress.comNORBr Network Tokenization
norbr.comSide by side
| Figure | American Express Token Service | NORBr Network Tokenization |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 2 | 0 |
| Spec score · Payment Tokenization Software | 9.0 (#2) | 7.0 (#14) |
| Integrations | The issuer overview lists Apple Pay, Google Pay, Samsung Pay, Card-on-File Tokenization, and Click to Pay as supported by its lifecycle management application. | NORBr’s connector directory lists providers including Adyen, Braintree, Checkout.com, and Cybersource, and says missing connectors can be built on demand. |
| Support | The FAQ provides production support phone numbers and dedicated email contacts for network participants, merchants, processors, API production issues, and token requestor ID requests. | The product page states that NORBr provides 24/7 incident response. |
Plans
American Express Token Service
- American Express Token ServiceFree
- American Express Token ServicePriced on request
In their own words
American Express Token Service
American Express Token Service replaces a card’s primary account number with a payment token for online and mobile commerce. It includes a token vault, token issuance and provisioning, lifecycle management, and risk management. Tokens are surrogate values that can be restricted by retailer, number of uses, lifetime, and other variables, and follow EMVCo Payment Tokenization specifications. During provisioning, issuers can assess whether a card is active, suspected of fraud, eligible for tokenization, and belongs to the card member requesting the token. Lifecycle management can keep tokens current when cards are replaced, reducing manual updates to stored payment details. Listed uses include card-on-file payments, Click to Pay, digital wallets, virtual cards, browser autofill virtual card numbers, and digital or numberless cards. The service is cloud-based and supports payment cards, card-on-file credentials, digital wallets, wearables, Click to Pay, and QR code payments. Pricing is on request; the listed plan is free, with no deployment or use fees stated. Availability varies by market and enablement is required.
NORBr Network Tokenization
NORBr Network Tokenization replaces card numbers in payment flows with network tokens. A merchant activates the feature by choosing a supported tokenization partner in a payment contract. NORBr links the resulting network token to the existing NORBr token, so enabling it requires no payment-data migration, new merchant endpoints, or API-flow changes. When a provider supports network tokens, NORBr uses one; otherwise it falls back to the card PAN. Token information can appear as optional enrichment in transaction records and API payloads. Scheme updates may help recurring payments continue after a card expires, is replaced, or is reissued. Dashboards show token usage, authorization, transaction success, and order indicators, with views by provider and issuer country. Merchants can filter by token status, partner, and expiration data. The cloud service supports card payments, vendor-hosted vaults, API and web access, and connectors such as Adyen, Braintree, Checkout.com, and Cybersource.