Amex GBT Neo vs ITS
Amex GBT Neo
amexglobalbusinesstravel.comITS
its.comSide by side
| Figure | Amex GBT Neo | ITS |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 2 | 0 |
| Spec score · Travel and Expense Management Software | 8.4 (#4) | 7.4 (#16) |
| Headquarters | New York, New York, USA; London, England | Dallas, Texas, United States |
| Integrations | Neo integrates suppliers, analytics, corporate payment methods, travel policies, user profiles and single sign-on. | The TripEvents page says it can sync attendee data, travel bookings, and spend records with existing corporate travel and expense platforms. |
| Support | Amex GBT says its travel counselors are available for chat 24/7, with app-based assistance and travel counselor handoff. | The business travel page states that 24/7 expert support is available for traveler safety and emergencies. |
Plans
Amex GBT Neo
- Amex GBT NeoPriced on request
- Custom enterprise planPriced on request
In their own words
Amex GBT Neo
Amex GBT Neo combines business travel booking with expense management for organizations. Bookings automatically feed into Neo expense, connecting travel activity with expense workflows. Businesses can configure policies for complex or changing needs. Travelers can use the retail-shopping-style experience on desktop and mobile, receive itinerary recommendations based on preferences and booking history, and modify those itineraries. Expense features include receipt capture and categorization, automatic allowance and reimbursement calculations, duplicate-expense detection, and prompts to correct noncompliant items before submission. Neo integrates with supplier ecosystems, analytics, corporate payment methods, travel policies, user profiles, and single sign-on; it can also sync with enterprise resource planning systems. The linked Amex GBT Mobile app is available for Android and iOS. Amex GBT says travel counselors are available for chat 24/7, with app-based assistance and handoff to a counselor. Pricing is on request and may be a flat fee, pay as you book, subscription, or custom terms depending on company needs. Availability may vary by location.