Amex GBT Neo vs Navan Expense
Amex GBT Neo
amexglobalbusinesstravel.comNavan Expense
navan.comSide by side
| Figure | Amex GBT Neo | Navan Expense |
|---|---|---|
| Price from | — | $15/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 2 | 2 |
| Spec score · Travel Arrangement Software | 8.4 (#1) | 7.7 (#5) |
| Spec score · Travel and Expense Management Software | 8.4 (#4) | 7.7 (#14) |
| Spec score · Travel Management | 8.4 (#2) | 7.5 (#6) |
| Headquarters | New York, New York, USA; London, England | Palo Alto, California, United States |
| Integrations | Neo integrates suppliers, analytics, corporate payment methods, travel policies, user profiles and single sign-on. | Expense integrations include NetSuite, QuickBooks Online, Xero, Sage, and DATEV, with custom CSV exports also supported. |
| Purpose | Neo is a travel and expense management solution for businesses, combining travel booking and expense management. | Navan Expense streamlines expense management from card swipe through reconciliation, with automated workflows and spend visibility. |
| Security | Amex GBT says Neo meets high industry standards for platform security and data protection. | Navan lists SOC 1 Type II, SOC 2 Type II, ISO 27001, and PCI DSS certifications on its security page. |
| Support | Amex GBT says its travel counselors are available for chat 24/7, with app-based assistance and travel counselor handoff. | Navan Business includes 24/7 travel support agents, while Enterprise includes a designated account executive, a dedicated customer success manager, and custom implementation. |
Plans
Amex GBT Neo
- Amex GBT NeoPriced on request
- Custom enterprise planPriced on request
In their own words
Amex GBT Neo
Amex GBT Neo combines business travel booking with expense management for organizations. Bookings automatically feed into Neo expense, connecting travel activity with expense workflows. Businesses can configure policies for complex or changing needs. Travelers can use the retail-shopping-style experience on desktop and mobile, receive itinerary recommendations based on preferences and booking history, and modify those itineraries. Expense features include receipt capture and categorization, automatic allowance and reimbursement calculations, duplicate-expense detection, and prompts to correct noncompliant items before submission. Neo integrates with supplier ecosystems, analytics, corporate payment methods, travel policies, user profiles, and single sign-on; it can also sync with enterprise resource planning systems. The linked Amex GBT Mobile app is available for Android and iOS. Amex GBT says travel counselors are available for chat 24/7, with app-based assistance and handoff to a counselor. Pricing is on request and may be a flat fee, pay as you book, subscription, or custom terms depending on company needs. Availability may vary by location.
Navan Expense
Navan Expense has no write-up on Specifiction yet; its figures are above.