Amex GBT Neo vs Perk
Amex GBT Neo
amexglobalbusinesstravel.com
Perk
perk.comSide by side
| Figure | Amex GBT Neo | Perk |
|---|---|---|
| Price from | — | $6/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 2 | 14 |
| Spec score · Travel and Expense Management Software | 8.4 (#4) | 8.9 (#3) |
| Spec score · Travel Management | 8.4 (#2) | 8.7 (#1) |
| Expense automation | Neo supports receipt capture and categorization, and automatically calculates allowances and reimbursable amounts. | Perk captures, matches, codes and pre-fills expenses automatically, including AI receipt processing. |
| Headquarters | New York, New York, USA; London, England | London, United Kingdom |
| Integrations | Neo integrates suppliers, analytics, corporate payment methods, travel policies, user profiles and single sign-on. | Help documentation lists SSO integrations for Okta, Google Workspace and OneLogin plus HR connections including Workday, Personio, Paylocity and SAP SuccessFactors. |
| Rating on Apple App Store | 4.1 out of 5 from 1.1K ratings | 4.7 out of 5 from 1.6K ratings |
| Rating on Capterra | 3.5 out of 5 from 6 reviews | 4.7 out of 5 from 425 reviews |
| Rating on G2 | 3.3 out of 5 from 14 reviews | 4.6 out of 5 from 2,164 reviews |
| Rating on GetApp | 3.5 out of 5 from 6 reviews | 4.7 out of 5 from 425 reviews |
| Rating on Google Play | 2.2 out of 5 from 1.19K reviews | 4.5 out of 5 from about 2.04K reviews |
| Security | Amex GBT says Neo meets high industry standards for platform security and data protection. | Perk states that it encrypts data at rest and in transit, performs frequent vulnerability scanning and biannual penetration testing, operates a bug bounty program and supports SAML SSO. |
| Support | Amex GBT says its travel counselors are available for chat 24/7, with app-based assistance and travel counselor handoff. | Perk advertises 24/7 customer care at no extra cost, including support for trip changes and cancellations. |
| What it does | Neo is Amex GBT’s end-to-end corporate travel and expense platform for complex organizations. | Perk combines corporate travel booking, expense management, invoice processing, payments and events in one platform. |
Plans
Amex GBT Neo
- Amex GBT NeoPriced on request
- Custom enterprise planPriced on request
Perk
- Starter (Travel only)Free
- Premium (Travel and Spend, North America)$6 a month
- Travel and Spend — Premium$6 a month
- Pro (Travel and Spend, North America)$8 a month
- Travel and Spend — Pro$8 a month
- Premium (Spend only)$9 a month
- Spend — Premium$9 a month
- Pro (Spend only)$11 a month
- Spend — Pro$11 a month
- Premium (Travel only)$99 a month
In their own words
Amex GBT Neo
Amex GBT Neo combines business travel booking with expense management for organizations. Bookings automatically feed into Neo expense, connecting travel activity with expense workflows. Businesses can configure policies for complex or changing needs. Travelers can use the retail-shopping-style experience on desktop and mobile, receive itinerary recommendations based on preferences and booking history, and modify those itineraries. Expense features include receipt capture and categorization, automatic allowance and reimbursement calculations, duplicate-expense detection, and prompts to correct noncompliant items before submission. Neo integrates with supplier ecosystems, analytics, corporate payment methods, travel policies, user profiles, and single sign-on; it can also sync with enterprise resource planning systems. The linked Amex GBT Mobile app is available for Android and iOS. Amex GBT says travel counselors are available for chat 24/7, with app-based assistance and handoff to a counselor. Pricing is on request and may be a flat fee, pay as you book, subscription, or custom terms depending on company needs. Availability may vary by location.
Perk
Perk combines business travel, expenses, policies, payments, and events on one platform. It supports booking and management of flights, hotels, trains, and cars in more than 178 countries, with workflows for finance teams, travel managers, operations teams, and travelers. Perk AI can apply travel and expense policies, match receipts to transactions, route approvals, and update ERP data in real time. Its MCP connection works with Claude, ChatGPT, Copilot, and Gemini for reports, expense approvals, and trip information. Payment options include existing corporate card feeds, ACH reimbursements, and employees' personal cards. Perk's free mobile app for Android and iOS supports travel, expense, and event management on the go. New invoices can be uploaded only through the web app, except for invoice managers using the approvals inbox. The free plan is available, with paid plans starting at $6 a month per active user; some plans also charge booking fees. Perk says customer care is available around the clock at no extra cost.