Amex GBT Neo vs Ramp Travel
Amex GBT Neo
amexglobalbusinesstravel.com
Ramp Travel
ramp.comSide by side
| Figure | Amex GBT Neo | Ramp Travel |
|---|---|---|
| Price from | — | $15/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 2 | 3 |
| Spec score · Travel and Expense Management Software | 8.4 (#4) | 9.0 (#2) |
| API | Amex GBT describes Neo as proprietary; its release documentation references a Neo Profile API for maintaining user profiles. | Ramp provides a public developer API with OAuth 2.0, granular scopes, production and sandbox endpoints, webhooks and partner access. |
| Company headquarters | Amex GBT lists North American headquarters in New York and European headquarters in London. | LinkedIn lists Ramp headquarters in New York, New York. |
| Company legal name | Crunchbase lists the legal name as GBT Travel Services UK Limited. | The legal entity named on Ramp's terms and website is Ramp Business Corporation. |
| Company size | LinkedIn lists American Express Global Business Travel as having more than 10,001 employees. | Ramp's pricing page presents its offer for startups, global enterprises, and teams in between. |
| Documentation | A customer knowledge base provides setup instructions, QR-code activation steps and receipt-capture guidance. | The help center contains separate administrator and employee travel guides covering policies, booking, guests, delegates, modifications, price drops and assistance. |
| Expense automation | Neo supports receipt capture and categorization, and automatically calculates allowances and reimbursable amounts. | Ramp matches receipts, codes transactions, and suggests memos to reduce post-trip expense work. |
| Headquarters | New York, New York, USA; London, England | Ramp Business Corporation lists its address as 28 West 23rd Street, Floor 2, New York, NY 10010. |
| Integrations | Neo integrates suppliers, analytics, corporate payment methods, travel policies, user profiles and single sign-on. | Ramp advertises more than 200 integrations, including accounting, banking, HR, procurement, productivity, receipt and travel connections. |
| Purpose | Neo is a travel and expense management solution for businesses, combining travel booking and expense management. | Ramp Travel enforces travel policy at booking, reconciles expenses automatically, and identifies savings. |
| Rating on Apple App Store | 4.1 out of 5 from 1.1K ratings | 4.9 out of 5 from 47K ratings |
| Rating on Capterra | 3.5 out of 5 from 6 reviews | 4.9 out of 5 from 223 reviews |
| Rating on G2 | 3.3 out of 5 from 14 reviews | 4.6 out of 5 from 21 reviews |
| Rating on GetApp | 3.5 out of 5 from 6 reviews | GetApp reports 221 verified reviews and a starting price of $15 per user per month; the opened page does not display an overall star score in its text. |
| Rating on Google Play | 2.2 out of 5 from 1.19K reviews | 4.6 out of 5 from 2.35K reviews |
Plans
Amex GBT Neo
- Amex GBT NeoPriced on request
- Custom enterprise planPriced on request
In their own words
Amex GBT Neo
Amex GBT Neo combines business travel booking with expense management for organizations. Bookings automatically feed into Neo expense, connecting travel activity with expense workflows. Businesses can configure policies for complex or changing needs. Travelers can use the retail-shopping-style experience on desktop and mobile, receive itinerary recommendations based on preferences and booking history, and modify those itineraries. Expense features include receipt capture and categorization, automatic allowance and reimbursement calculations, duplicate-expense detection, and prompts to correct noncompliant items before submission. Neo integrates with supplier ecosystems, analytics, corporate payment methods, travel policies, user profiles, and single sign-on; it can also sync with enterprise resource planning systems. The linked Amex GBT Mobile app is available for Android and iOS. Amex GBT says travel counselors are available for chat 24/7, with app-based assistance and handoff to a counselor. Pricing is on request and may be a flat fee, pay as you book, subscription, or custom terms depending on company needs. Availability may vary by location.
Ramp Travel
Ramp Travel handles business travel bookings and expenses, applying policy controls at booking and helping reconcile costs afterward. Users can book flights, hotels and car rentals. Policies can set guardrails by traveler role, department, trip location and duration, and approval requests go to the appropriate approver. Ramp matches receipts to transactions, codes expenses and suggests memos. It monitors hotel rates and automatically rebooks when a price falls by $50 or more. For bookings made on other travel platforms, it can match transactions to bookings, capture receipts and check expenses against policy. Travelers can check policy, view trip details and ask questions through SMS, Slack or the Ramp app; mobile apps are available on iOS and Android. The Free plan is free and is billed at $0/mo/user. Plus costs $15 a month, billed at $15/mo/user plus a platform fee based on team size; annual billing saves 20%. Enterprise pricing is custom. Free includes 24/7 chat support, while Plus and Enterprise include 24/7 phone support for travel bookings. Ramp lists SSO, MFA, encryption, and integrations across several business categories.