Amex GBT Neo vs TravelBank
Amex GBT Neo
amexglobalbusinesstravel.comTravelBank
travelbank.comSide by side
| Figure | Amex GBT Neo | TravelBank |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 2 | 3 |
| Spec score · Travel Arrangement Software | 8.4 (#1) | 6.7 (#8) |
| Spec score · Travel and Expense Management Software | 8.4 (#4) | 6.9 (#19) |
| Spec score · Travel Management | 8.4 (#2) | 6.7 (#7) |
| Integrations | Neo integrates suppliers, analytics, corporate payment methods, travel policies, user profiles and single sign-on. | TravelBank lists direct ERP integrations with QuickBooks Online, QuickBooks Enterprise, and NetSuite, and SSO integrations including Okta, Google Workspace, and Azure. |
| Security | Amex GBT says Neo meets high industry standards for platform security and data protection. | TravelBank says data is encrypted at rest and in transit, its systems are hosted on AWS, and it regularly scans for vulnerabilities and performs penetration tests. |
Plans
Amex GBT Neo
- Amex GBT NeoPriced on request
- Custom enterprise planPriced on request
TravelBank
- PremiumPriced on request
- ElitePriced on request
- Corporate CustomPriced on request
In their own words
Amex GBT Neo
Amex GBT Neo combines business travel booking with expense management for organizations. Bookings automatically feed into Neo expense, connecting travel activity with expense workflows. Businesses can configure policies for complex or changing needs. Travelers can use the retail-shopping-style experience on desktop and mobile, receive itinerary recommendations based on preferences and booking history, and modify those itineraries. Expense features include receipt capture and categorization, automatic allowance and reimbursement calculations, duplicate-expense detection, and prompts to correct noncompliant items before submission. Neo integrates with supplier ecosystems, analytics, corporate payment methods, travel policies, user profiles, and single sign-on; it can also sync with enterprise resource planning systems. The linked Amex GBT Mobile app is available for Android and iOS. Amex GBT says travel counselors are available for chat 24/7, with app-based assistance and handoff to a counselor. Pricing is on request and may be a flat fee, pay as you book, subscription, or custom terms depending on company needs. Availability may vary by location.
TravelBank
TravelBank combines business travel booking, expense management, card management, and spend reporting. It supports receipt and expense capture, reports, reimbursement workflows, and automated approvals. Users can book flights, hotels, and cars with custom budgets and approvals; the travel inventory lists more than 1 million hotels. Travel plans include 24/7 agent support by phone, chat, and email. TravelBank says it imports transactions from more than 48,000 personal and corporate cards and banks. Core Insights includes one dashboard and six standard reports, while Premium Insights adds enhanced dashboards and more than 50 in-depth reports. Direct ERP integrations include QuickBooks Online, QuickBooks Enterprise, and NetSuite; SSO options include Okta, Google Workspace, and Azure. TravelBank states 99.9% uptime, maximum 12-hour RTO and RPO, AWS hosting, encryption in transit and at rest, vulnerability scanning, and penetration tests. Pricing starts at $5,000.