AmmarAI Smart Inbox vs ViralDashboard
AmmarAI Smart Inbox
ammarai.com
ViralDashboard
viraldashboard.ioSide by side
| Figure | AmmarAI Smart Inbox | ViralDashboard |
|---|---|---|
| Price from | $9.99/mo | $19/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 4 | 10 |
| Spec score · Social Customer Service Software | 7.7 (#14) | 8.5 (#7) |
| Intended users | The maker identifies e-commerce stores, small support teams, sales-led businesses, and agencies as audiences for the inbox. | The maker presents the product for solo creators and businesses, growing marketing teams, agencies, and organizations with custom requirements. |
| Security | The privacy policy says data is encrypted in transit with TLS and at rest by hosting providers, and production access is restricted, authenticated, and logged. | The security page says production runs on AWS with Frankfurt primary hosting, US East failover, private subnets, multi-AZ deployment and Cloudflare DDoS protection. |
| Support | The privacy policy directs privacy requests to [email protected] and says the company answers them within 30 days. | Pricing lists email support for Creator, priority support for Pro and Business, a dedicated account manager for Agency, phone and Slack for White-Label, and 24/7 dedicated support for Enterprise. |
| Unified inbox | The Smart Inbox brings website chat, email, Instagram and Facebook DMs, post comments, and WhatsApp into one threaded list. | A unified inbox combines comments, direct messages and mentions and supports AI-generated replies. |
Plans
AmmarAI Smart Inbox
- Starter$9.99 a month
- Professional$29.99 a month
- Ultimate$59.99 a month
- FreePrice not published
ViralDashboard
- FreeFree
- StarterPriced on request
- GrowthPriced on request
- Agency$149 a month
- White-Label$299 a month
- EnterprisePriced on request
- Creator$19 a month
- Pro$49 a month
- Business$89 a month
- AI credits pack$100, paid once
In their own words
AmmarAI Smart Inbox
AmmarAI Smart Inbox brings website chat, email, Instagram and Facebook messages, post comments, and WhatsApp into one threaded inbox. Its AI labels conversations by intent, urgency, sentiment, and language, and can draft replies in a business’s voice. Teams can permit automatic replies, require approval before drafts are sent, or direct selected topics to a person. Conversations can be matched to existing contacts and linked to deals, or turned into leads, tasks, or CRM deals. Teams can assign or snooze threads, leave internal notes, and hand conversations to another person mid-thread. Reports cover channel volume, response and resolution times, top intents, sentiment, and questions the AI could not answer. The service runs in a browser on desktop and mobile without installation; there is no mobile app. Every tool is included on every plan, while allowances and some limits vary. The permanent free plan pauses generation when its monthly allowance runs out. Paid plans are Starter at $9.99/mo, Professional at $29.99/mo, and Ultimate at $59.99/mo.
ViralDashboard
ViralDashboard has no write-up on Specifiction yet; its figures are above.