ViralDashboard

Spec sheet

What it does

ViralDashboard is a cloud social-media management platform for discovering, creating, scheduling, publishing and analyzing content across networks.Read 15 Oct 2026 · getapp.com

Product

ViralDashboard describes itself as an AI-powered platform for publishing to social networks, managing messages in a unified inbox, creating designs, and producing reports.Read 8 Oct 2026 · viraldashboard.io

Intended users

The maker presents the product for solo creators and businesses, growing marketing teams, agencies, and organizations with custom requirements.Read 8 Oct 2026 · viraldashboard.io

Trial

The 14-day trial requires a card up front, and the maker says users can cancel before it ends without being charged.Read 8 Oct 2026 · viraldashboard.io

API

The product offers a REST API for posts, accounts, and analytics, outbound webhooks for publish and failure events, and scoped API keys per workspace.Read 8 Oct 2026 · viraldashboard.io

Integrations

The service advertises Zapier and Make connectors plus native Slack, Microsoft Teams, HubSpot, Salesforce, Canva, Google Drive, Unsplash and Giphy connections.Read 15 Oct 2026 · viraldashboard.io

Security

The security page says production runs on AWS with Frankfurt primary hosting, US East failover, private subnets, multi-AZ deployment and Cloudflare DDoS protection.Read 15 Oct 2026 · viraldashboard.io

Compliance

The maker says its controls align with ISO 27001, GDPR, OWASP Top 10, and CIS Benchmarks, and that it runs annual third-party penetration tests and weekly automated vulnerability scans.Read 8 Oct 2026 · viraldashboard.io

Support

Pricing lists email support for Creator, priority support for Pro and Business, a dedicated account manager for Agency, phone and Slack for White-Label, and 24/7 dedicated support for Enterprise.Read 8 Oct 2026 · viraldashboard.io

Founded

2024Read 28 Sep 2026 · viraldashboard.io

AI scheduling

AI scheduling analyzes audience engagement patterns and selects peak posting windows.Read 15 Oct 2026 · viraldashboard.io

Analytics

Analytics cover follower, reach, impression, engagement, click and conversion metrics with report exports.Read 15 Oct 2026 · viraldashboard.io

API controls

API keys have explicit scopes, test keys are read-only, writes accept idempotency keys, and responses expose per-key rate limits.Read 15 Oct 2026 · viraldashboard.io

Automation

Automation includes keyword message assignment, tagging, auto-archiving, moderation, alerts and campaign sequences.Read 15 Oct 2026 · viraldashboard.io

Capterra pricing listing

Capterra shows starting price as “Get Price” and marks free trial as unavailable.Read 15 Oct 2026 · capterra.com

Changelog

The March 25, 2026 v2.4.0 release added AI image generation, a redesigned report builder, inbox sentiment classification and platform-specific previews.Read 15 Oct 2026 · viraldashboard.io

Company history

The About page says the project began in Q1 2024, entered beta in Q3 2024 and reached more than 2,000 brands, 11 platforms and 10 million posts by Q1 2026.Read 15 Oct 2026 · viraldashboard.io

Company profile

Crunchbase lists the company as private, active, for-profit, headquartered in Faridabad, Haryana, India, with 11–50 employees and founder Rahul Gupta.Read 15 Oct 2026 · crunchbase.com

Creative tools

Its Creative Studio includes AI captions and image generation, layout suggestions, brand assets, 50+ fonts, and Pexels and Unsplash stock photos.Read 8 Oct 2026 · viraldashboard.io

Developer documentation

Documentation includes quickstart, authentication, scopes, errors, pagination, rate limits, webhooks, OAuth, asynchronous jobs and an OpenAPI reference.Read 15 Oct 2026 · viraldashboard.io

Funding

Crunchbase displays no verifiable funding amount; its funding entries are placeholder events dated January 1, 1970.Read 15 Oct 2026 · crunchbase.com

GetApp deployment

GetApp describes a browser-based SaaS product requiring no installation and lists web, Android and iPhone/iPad deployment.Read 15 Oct 2026 · getapp.com

Inbox

The unified inbox brings comments, DMs, mentions, and reviews together with AI reply suggestions, sentiment analysis, team assignment, and conversation history.Read 8 Oct 2026 · viraldashboard.io

Independent review praise

The same review praises the consolidated dashboard, OAuth connections, non-expiring AI credits and report builder.Read 15 Oct 2026 · reviewaiapps.com

Independent review pricing criticism

A 2026 independent review says the entry lifetime-style offer excludes analytics and automation, limits users and accounts, and that additional upgrades and recurring fees are needed for advanced functions.Read 15 Oct 2026 · reviewaiapps.com

Licence and hosting model

Terms grant subscribers limited, non-exclusive access and state that the service design, source code, documentation and trademarks remain ViralDashboard intellectual property; no self-hosted edition is specified.Read 15 Oct 2026 · viraldashboard.io

Limit: advertised features unavailable

Reviews on the .com Trustpilot profile say higher-tier promises such as Reddit, Medium, Etsy, YouTube and analytics were unavailable and only basic scheduling worked.Read 15 Oct 2026 · trustpilot.com

Limit: reliability and refunds

Trustpilot reviewers repeatedly report missing or malfunctioning features, unusable speed, failed credentials and delayed or refused refunds despite advertised guarantees.Read 15 Oct 2026 · trustpilot.com

Notable limits

Each plan includes a monthly allowance of X posts, and X posts containing a link use AI credits; unused monthly AI credits do not roll over.Read 8 Oct 2026 · viraldashboard.io

Praise: scheduling and multi-brand use

Positive Trustpilot reviewers describe easy scheduling across major networks, multi-brand management and responsive support.Read 15 Oct 2026 · trustpilot.com

Public API

The REST API uses https://viraldashboard.io/api/public/v1 and exposes brands, social accounts, posts, media, AI, analytics, reports and webhooks.Read 15 Oct 2026 · viraldashboard.io

Publishing

The platform can publish to Facebook, Instagram, X, LinkedIn, TikTok, YouTube, Pinterest, Google Business, Threads, Bluesky and Mastodon.Read 15 Oct 2026 · viraldashboard.io

Rating on Capterra

0.0 out of 5 from 0 reviewsRead 15 Oct 2026 · capterra.com

Rating on GetApp

0 out of 5 from 0 reviewsRead 15 Oct 2026 · getapp.com

Rating on Trustpilot

1.7 out of 5 from 36 reviewsRead 15 Oct 2026 · trustpilot.com

Rating on Trustpilot (viraldashboard.com)

2.9 out of 5 from 2 reviewsRead 15 Oct 2026 · trustpilot.com

Scheduling

The product offers a visual drag-and-drop calendar, AI-powered optimal-time scheduling, CSV bulk uploads, content approvals, and recurring evergreen queues.Read 8 Oct 2026 · viraldashboard.io

Security controls

It states TLS 1.3 in transit, AES-256 at rest, KMS key rotation, staff MFA, granular RBAC, annual penetration tests and weekly vulnerability scans.Read 15 Oct 2026 · viraldashboard.io

Support documentation

The help center advertises video tutorials, platform guides, a knowledge base and API documentation; community forums are marked coming soon.Read 15 Oct 2026 · viraldashboard.io

Unified inbox

A unified inbox combines comments, direct messages and mentions and supports AI-generated replies.Read 15 Oct 2026 · viraldashboard.io

Visual calendar

Its calendar uses drag-and-drop scheduling with statuses for drafts, scheduled, published and failed posts.Read 15 Oct 2026 · viraldashboard.io

White label

White-label customers can use their own domain, branding, login pages, emails, client portals and reseller billing.Read 15 Oct 2026 · viraldashboard.io

Plans and prices

Every ViralDashboard plan and price →

Where Specifiction places it

• Social Media Analytics Software#6 of 358.5
• Social Customer Service Software#7 of 348.5