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Facelift Cloud

facelift-bbt.com

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What it is

Facelift Cloud brings social media planning and publishing together with community management, analytics, reporting and competitor analysis. Teams can schedule content across integrated social networks, use editorial calendar views and publish across multiple channels. Its unified inbox gathers messages, comments and reviews, with tools to assign items, add tags, use response templates and translate into English, French or German. Dashboards, reports, data exports and competitor analysis support performance measurement; campaign reporting is available, and reports can be exported as PDFs. The iOS and Android apps support responding to comments, tagging items and assigning them to colleagues. Listed connections include Salesforce and technology partners Censhare, Digimind, squarelovin and Talkwalker; APIs can connect other software and support custom workflows. The maker says the service is ISO 27001 certified, TISAX audited, GDPR compliant and hosted in Germany. Security controls include two-factor authentication, IP restrictions, password policies, audit logs and SAML 2 single sign-on. Pricing is available on request, and there is no free plan. The plan comparison says publishing one post to multiple X handles is not supported.

Spec sheet

Product
Facelift combines social media planning and publishing, community management in a unified inbox, analytics, reports, and competitor analysis in one application.Read 8 Oct 2026 · facelift-bbt.com
Audience
The pricing FAQ says Facelift serves companies ranging from small teams to multinational corporations and highlights organizations needing reliability, structure, and security.Read 8 Oct 2026 · facelift-bbt.com
Free plan
NoRead 21 Sep 2026 · facelift-bbt.com
API
Facelift says APIs can connect the platform with other software and support custom workflows.Read 8 Oct 2026 · facelift-bbt.com
Integrations
The pricing FAQ names Censhare, Digimind, squarelovin, and Talkwalker as technology partners, and the feature list includes Salesforce integration.Read 8 Oct 2026 · facelift-bbt.com
Mobile apps
The mobile app is available for iOS and Android and supports reacting to comments, tagging items, and assigning them to colleagues.Read 8 Oct 2026 · facelift-bbt.com
Security
Facelift says it is ISO 27001 certified and TISAX audited, is GDPR compliant, and hosts its SaaS platform in Germany.Read 8 Oct 2026 · facelift-bbt.com
Support
The pricing page lists a knowledge base, in-app chat support, email support, dedicated account managers, and on-demand video calls.Read 8 Oct 2026 · facelift-bbt.com
Headquarters
Hamburg, GermanyRead 28 Sep 2026 · facelift-bbt.com
Founded
2011Read 28 Sep 2026 · facelift-bbt.com
Analytics
Facelift offers dashboards, reports, data exports, and competitor analysis for measuring social media performance.Read 8 Oct 2026 · facelift-bbt.com
Community management
The unified inbox supports messages, comments, and reviews, with features including assignment, tags, response templates, and translation into English, French, or German.Read 8 Oct 2026 · facelift-bbt.com
Customer service
The homepage states that customer service is available 24/7 worldwide and reports a 97% satisfaction rate.Read 8 Oct 2026 · facelift-bbt.com
Limits
Publishing a single post to multiple X handles is not supported, according to the plan comparison.Read 8 Oct 2026 · facelift-bbt.com
Publishing
The platform supports scheduling and publishing content across integrated social networks, with editorial calendar views and multi-channel publishing.Read 8 Oct 2026 · facelift-bbt.com
Security controls
Listed controls include two-factor authentication, IP address restrictions, password policies, emergency account controls, audit logs, and SAML 2 single sign-on.Read 8 Oct 2026 · facelift-bbt.com
Supported networks
The listed networks include Facebook, Instagram, LinkedIn, YouTube, TikTok, Threads, Google Business, Pinterest, X, XING, and WhatsApp.Read 8 Oct 2026 · facelift-bbt.com

Plans and prices

Business Priced on request on request · unlimited users · everything in Professional · advanced user and team management · custom approval processes · content access control · dedicated success manager Read 8 Oct 2026 · facelift-bbt.com
Enterprise Priced on request on request · unlimited users · everything in Business · SSO · audit log · custom data retention · company notifications · project and solutions consultant Read 8 Oct 2026 · facelift-bbt.com
Professional Priced on request on request · unlimited users · planning and publishing · community engagement · analytics · employee advocacy · competitive benchmarking · strategic thematic planning Read 8 Oct 2026 · facelift-bbt.com

Every Facelift Cloud plan and price →

Strong points and limits

Strong points

  • Unified inbox handles messages, comments and reviews.
  • Includes analytics, campaign reports and competitor benchmarking.
  • iOS and Android apps support comment responses and assignments.
  • Lists security controls including SAML 2 single sign-on.

Limits

  • No free plan is listed.
  • Pricing is available on request.
  • Cannot publish one post to multiple X handles.

Who it suits

It suits teams managing social publishing, incoming community activity and performance reporting across integrated networks. The maker describes its audience as ranging from small teams to multinational companies, with emphasis on reliability, structure and security.

Verdict

Facelift Cloud combines publishing, inbox management and reporting, with mobile apps and listed security controls.

Where Specifiction places it

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