Facelift Cloud
facelift-bbt.com
What it is
Facelift Cloud brings social media planning and publishing together with community management, analytics, reporting and competitor analysis. Teams can schedule content across integrated social networks, use editorial calendar views and publish across multiple channels. Its unified inbox gathers messages, comments and reviews, with tools to assign items, add tags, use response templates and translate into English, French or German. Dashboards, reports, data exports and competitor analysis support performance measurement; campaign reporting is available, and reports can be exported as PDFs. The iOS and Android apps support responding to comments, tagging items and assigning them to colleagues. Listed connections include Salesforce and technology partners Censhare, Digimind, squarelovin and Talkwalker; APIs can connect other software and support custom workflows. The maker says the service is ISO 27001 certified, TISAX audited, GDPR compliant and hosted in Germany. Security controls include two-factor authentication, IP restrictions, password policies, audit logs and SAML 2 single sign-on. Pricing is available on request, and there is no free plan. The plan comparison says publishing one post to multiple X handles is not supported.
Spec sheet
- Product
- Facelift combines social media planning and publishing, community management in a unified inbox, analytics, reports, and competitor analysis in one application.Read 8 Oct 2026 · facelift-bbt.com
- Audience
- The pricing FAQ says Facelift serves companies ranging from small teams to multinational corporations and highlights organizations needing reliability, structure, and security.Read 8 Oct 2026 · facelift-bbt.com
- Free plan
- NoRead 21 Sep 2026 · facelift-bbt.com
- API
- Facelift says APIs can connect the platform with other software and support custom workflows.Read 8 Oct 2026 · facelift-bbt.com
- Integrations
- The pricing FAQ names Censhare, Digimind, squarelovin, and Talkwalker as technology partners, and the feature list includes Salesforce integration.Read 8 Oct 2026 · facelift-bbt.com
- Mobile apps
- The mobile app is available for iOS and Android and supports reacting to comments, tagging items, and assigning them to colleagues.Read 8 Oct 2026 · facelift-bbt.com
- Security
- Facelift says it is ISO 27001 certified and TISAX audited, is GDPR compliant, and hosts its SaaS platform in Germany.Read 8 Oct 2026 · facelift-bbt.com
- Support
- The pricing page lists a knowledge base, in-app chat support, email support, dedicated account managers, and on-demand video calls.Read 8 Oct 2026 · facelift-bbt.com
- Headquarters
- Hamburg, GermanyRead 28 Sep 2026 · facelift-bbt.com
- Founded
- 2011Read 28 Sep 2026 · facelift-bbt.com
- Analytics
- Facelift offers dashboards, reports, data exports, and competitor analysis for measuring social media performance.Read 8 Oct 2026 · facelift-bbt.com
- Community management
- The unified inbox supports messages, comments, and reviews, with features including assignment, tags, response templates, and translation into English, French, or German.Read 8 Oct 2026 · facelift-bbt.com
- Customer service
- The homepage states that customer service is available 24/7 worldwide and reports a 97% satisfaction rate.Read 8 Oct 2026 · facelift-bbt.com
- Limits
- Publishing a single post to multiple X handles is not supported, according to the plan comparison.Read 8 Oct 2026 · facelift-bbt.com
- Publishing
- The platform supports scheduling and publishing content across integrated social networks, with editorial calendar views and multi-channel publishing.Read 8 Oct 2026 · facelift-bbt.com
- Security controls
- Listed controls include two-factor authentication, IP address restrictions, password policies, emergency account controls, audit logs, and SAML 2 single sign-on.Read 8 Oct 2026 · facelift-bbt.com
- Supported networks
- The listed networks include Facebook, Instagram, LinkedIn, YouTube, TikTok, Threads, Google Business, Pinterest, X, XING, and WhatsApp.Read 8 Oct 2026 · facelift-bbt.com
Plans and prices
Strong points and limits
Strong points
- Unified inbox handles messages, comments and reviews.
- Includes analytics, campaign reports and competitor benchmarking.
- iOS and Android apps support comment responses and assignments.
- Lists security controls including SAML 2 single sign-on.
Limits
- No free plan is listed.
- Pricing is available on request.
- Cannot publish one post to multiple X handles.
Who it suits
It suits teams managing social publishing, incoming community activity and performance reporting across integrated networks. The maker describes its audience as ranging from small teams to multinational companies, with emphasis on reliability, structure and security.
Verdict
Facelift Cloud combines publishing, inbox management and reporting, with mobile apps and listed security controls.
Where Specifiction places it
- Social Media Analytics Software#9 of 358.2
- Social Media Management Tools#43 of 1458.1
- Social Media Management - Enterprise Software#10 of 238.2
- Social Tools#17 of 348.2