DiscoverText
discovertext.com
What it is
DiscoverText is a cloud service for mining, annotating and analyzing multilingual text collections with machine learning. It can work with free text and metadata from surveys, customer feedback, CRM, chats, email, public comments, X/Twitter and RSS feeds. Users can build reusable classifiers called sifters to find relevant material and sort it into topics, sentiment or other categories. Its described process combines machine classification with human annotation, crowdsourcing, adjudication, measurement and iteration. For eDiscovery, it offers deduplication, near-duplicate clustering and document redaction that can produce Bates-stamped, spreadsheet-indexed PDF collections. Students and professors may receive free access, training and project support from the founder; academic group licenses are also listed as free. API access is limited to licensed Enterprise users granted an API key. Documented API operations include projects, archives, buckets, datasets, deduplication, clustering and tag clouds. The maker says it no longer collects Twitter data in real time and is not connected to Facebook’s open API. Professional costs $99 a month; Enterprise costs $3,000 a month.
Spec sheet
- Purpose
- DiscoverText provides cloud-based tools for multilingual text mining, annotation, machine learning, and analysis of large amounts of text.Read 1 Oct 2026 · discovertext.com
- Trial
- The pricing page says a free trial account is available for up to 30 days with enterprise-level features; the trial signup page separately labels its offer a 7-day free trial.Read 1 Oct 2026 · app.discovertext.com
- Support
- The pricing page lists standard support for Professional and priority support for Enterprise.Read 1 Oct 2026 · app.discovertext.com
- Headquarters
- Vancouver, British Columbia, CanadaRead 28 Sep 2026 · discovertext.com
- Company
- The pricing page identifies Texifter, Inc. as the copyright holder.Read 1 Oct 2026 · app.discovertext.com
- Academic access
- Students and professors can receive free access, training, and project support directly from the founder; a separate page says academic group licenses are 100% free.Read 1 Oct 2026 · discovertext.com
- API access
- The API is for licensed Enterprise users whose license has been granted an API key.Read 1 Oct 2026 · api.discovertext.com
- API capabilities
- The API documentation lists project, archive, bucket, dataset, deduplication, clustering, and tag-cloud operations; search, word-cloud building, and some reporting are marked as forthcoming.Read 1 Oct 2026 · api.discovertext.com
- Classifiers
- Users can build reusable custom machine classifiers called “sifters” to identify relevant items and classify text into topics, sentiment, and other categories.Read 1 Oct 2026 · discovertext.com
- Data sources
- The product is described for analyzing free text and metadata from sources including surveys, customer feedback, CRM, chats, email, public comments, X/Twitter, and RSS feeds.Read 1 Oct 2026 · discovertext.com
- eDiscovery
- The product supports deduplication and automated clustering of near-duplicates, and document redaction that can produce Bates-stamped and spreadsheet-indexed PDF collections.Read 1 Oct 2026 · discovertext.com
- Human and machine coding
- The maker describes combining human annotation, crowdsourcing, adjudication, measurement, iteration, replication, and annotator ranking with machine learning.Read 1 Oct 2026 · discovertext.com
- Social data access
- The maker says it does not store or access social data except Twitter, while researchers may upload non-Twitter data they already have in spreadsheets.Read 1 Oct 2026 · discovertext.com
- Twitter collection limit
- The maker says DiscoverText can no longer collect Twitter data in real time and says it has not been connected to Facebook’s open API since 2014.Read 1 Oct 2026 · discovertext.com
Plans and prices
Strong points and limits
Strong points
- Analyzes multilingual text and metadata.
- Reusable sifters classify topics and sentiment.
- Includes deduplication and near-duplicate clustering.
- Academic group licenses are free.
- Professional plan includes 100,000 Units.
Limits
- Professional costs $99 a month.
- Enterprise costs $3,000 a month.
- API access is limited to licensed Enterprise users.
- No longer collects Twitter data in real time.
Who it suits
DiscoverText suits researchers and organizations working with large multilingual text collections, including teams combining machine classification with human annotation. Students and professors may also qualify for free academic access or group licenses.
Verdict
DiscoverText combines text classification, human annotation and eDiscovery functions for substantial collections. Review the plan limits and API restriction, and note the stated limits on social-data access.
Where Specifiction places it
- Social Media Analytics Software#8 of 358.2
- Text Analytics Software#9 of 378.1