Amplafide vs Rossware
Amplafide
amplafide.com
Rossware
rossware.comSide by side
| Figure | Amplafide | Rossware |
|---|---|---|
| Price from | $150/mo | $10/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | — |
| Windows | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 10 |
| Spec score · Appliance Repair Software | 8.2 (#10) | 7.6 (#26) |
| Headquarters | Amplafide says it is headquartered in Scottsdale, Arizona. | Auburn, Alabama, United States |
| Support | The Help Center lists support by phone, email, and live chat, with stated team availability Monday–Friday, 8am–6pm MST. | Support is available by live connection, email, or phone; hosted-server clients receive 24/7 support for server uptime emergencies. |
Plans
Rossware
- American Home Shield Status Updater$10 a month
- DispatchLinks$29 a month
- SD-Mobile$32 a month
- SmartParts$35 a month
- SD-Dealer$49 a month
- SD-RevenueBuilder$49 a month
- ServiceDesk core software$199 a month
- Server Hosting Tier 1$299 a month
- Server Hosting Tier 2$399 a month
- SD-CyberOfficePriced on request
In their own words
Rossware
Rossware provides software and support for appliance repair businesses, centered on ServiceDesk. The Windows desktop application handles calls, jobs, scheduling, dispatch, inventory, reporting, estimates, and invoicing. SD-Mobile lets technicians view jobs, check in and out, submit post-visit reports, and return information to ServiceDesk on Android and iOS; an older Windows version also exists. Rossware offers Windows server hosting for remote desktop access from Windows, Mac, iOS, or Android, with some Mac functionality limited. Dispatch integrations include ServiceBench, ServiceLive, Dispatch.me, Service Power, LG, and Samsung. SD-CyberOffice provides an embeddable booking widget using live availability. Optional route optimization considers technicians, jobs, timeframes, skillsets, and lunch breaks, with per-use charges. ServiceDesk exports sales reports for QuickBooks rather than integrating directly. Core ServiceDesk software is $199 a month with a six-month minimum commitment; hosting starts at $299 a month.