Analytic Call Tracking vs PBXDom
Analytic Call Tracking
analyticcalltracking.comPBXDom
pbxdom.comSide by side
| Figure | Analytic Call Tracking | PBXDom |
|---|---|---|
| Price from | $22/mo | $99/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 7 |
| Spec score · Call Tracking Software | 8.3 (#11) | 8.7 (#4) |
| Company history | The company says it has tracked calls since 2012 and describes itself as founder-led. | PBXDom says it began inside a telecom consultancy and has operated since 2015. |
| Founded | 2012 | 2015 |
| Intended users | The company describes the service as built for small digital marketing and lead-generation agencies, including solo operators and teams. | PBXDom describes its audience as IT teams maintaining existing phone systems, including legacy systems, and says it does not replace a PBX. |
| Support | The pricing page lists priority support for the Agency plan; the site links to an Analytic Call Tracking Help Center. | The pricing page lists email support on Basic, Pro, and Scale, and phone support on Advanced and Enterprise. |
Plans
Analytic Call Tracking
- Starter$22 a month
- Professional$59 a month
- Agency$149 a month
PBXDom
- Basic$99 a month
- Pro$199 a month
- Scale$499 a month
- Advanced$1,199 a month
- Enterprise on-premises$60,000 a year
- Enterprise on-premises version$60,000 a year
- EnterprisePriced on request
In their own words
Analytic Call Tracking
Analytic Call Tracking has no write-up on Specifiction yet; its figures are above.
PBXDom
PBXDom turns call records from an existing phone system into analytics dashboards, 911 alerts, and call accounting. It is aimed at IT teams maintaining current systems, including legacy phone systems, rather than replacing a PBX. Dashboards can use more than 70 widgets and report on call volumes, missed calls, and extension activity. Call accounting estimates costs by extension and department, with reports for comparison against a carrier bill. A collector reads records over serial, IP, or file-based connections and sends them to PBXDom’s cloud. Listed phone-system brands include Cisco, Avaya, Mitel, Panasonic, 3CX, and Asterisk/FreePBX. Alerts for a 911 call can use email, SMS, automated voice, Slack, and Zapier, with channels varying by plan. Plans start at $99 a month, billed monthly, and a 14-day trial is available. Retention ranges from one year on Basic to five or more years on Enterprise. Platforms listed include Android, iOS, Linux, Windows, web, API, and self-hosted.