ANKOTA vs Birdie
ANKOTA
ankota.com
Birdie
birdie.careSide by side
| Figure | ANKOTA | Birdie |
|---|---|---|
| Price from | — | £2.75/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 2 | 6 |
| Spec score · Home Care Scheduling Software | 8.3 (#4) | 8.3 (#5) |
| Spec score · Home Care Software | 8.4 (#4) | 8.3 (#5) |
| Family app | The family app lets participants and loved ones view visits and calendars, find agency contact details and updates, request shifts, and receive adult day photos and updates. | The Family App gives relatives visit updates and care notes about their loved one's care. |
| Founded | 2008 | 2017 |
| Headquarters | Boston, Massachusetts, United States | London, United Kingdom |
| Integrations | The Public API supports sending lead, CRM, applicant, client, caregiver, and visit data into ANKOTA; listed outbound connections include accounting, payroll, employee reward, and background check systems. | Birdie lists rostering integrations with Careplanner/Nourish, Malinko, Cold Harbour, Caras, Quickplan, iCare, and CareFree, for which it says it accepts no new integrations. |
| Pricing basis | An older ANKOTA product overview says its monthly fee depends on agency size and that telephony fees are additional; the current main site invites prospective customers to schedule a demo. | Birdie's four agency plans have monthly costs based on scheduled care hours, and the page says to contact Birdie for a quote. |
| Purpose | ANKOTA provides software for home care, electronic visit verification, adult day services, self-direction, and services for people with intellectual and developmental disabilities. | Birdie is a smart technology platform built for homecare agencies, connecting care, rostering, finance, and compliance. |
| Security | ANKOTA says its systems use encryption and role-based access and describes the platform as HIPAA compliant. | Birdie states it is ISO 27001 certified, holds Cyber Essentials Plus, exceeds NHS Data Security and Protection Toolkit standards, and complies with UK GDPR. |
| Support | ANKOTA advertises onboarding training and ongoing customer service and support for its EVV solution. | Birdie says live chat support is included, with a response in 10 minutes or less; Premium Support is available for an additional fee. |
Plans
ANKOTA
- ANKOTA Agency PlatformPriced on request
- Ankota Cares annual subscription offerPrice not published
Birdie
- SmartPlans subscription£2.75 a month
- SmartPlans pay-as-you-go£3.50 a month
- AdvancedPriced on request
- CorePriced on request
- PlusPriced on request
- StarterPriced on request
In their own words
ANKOTA
ANKOTA provides software for organizations delivering home care, electronic visit verification (EVV), adult day services, self-direction, and long-term supports for people with intellectual and developmental disabilities. Its home care platform combines client and caregiver management, care plans, scheduling, documentation, billing, payroll calculations, and compliance tools. Caregivers can record visits through a GPS mobile app, voice telephony, or fixed beacons; the app can operate offline and sync when coverage returns. Scheduling includes recurring shifts, open-shift filling, appointment and assessment scheduling, and route optimization. The Cares offering describes authorization management, Medicaid claims and remittance through EDI, and accounts receivable management. Caregiver and family apps support schedules, communications, visit details, and updates. The public API can accept operational data, and listed integrations include QuickBooks, BambooHR, Viventium, and Paylocity. The FMS app is available on iOS, Android, and the web. Pricing is available on request; an older product overview says fees depend on agency size and telephony fees are additional. ANKOTA says its software uses encryption and is HIPAA compliant.
Birdie
Birdie is a technology platform for homecare agencies that connects care management, rostering, finance, and compliance. Its client record combines care plans, visit notes, and eMAR. Office staff and managers use the secure web-based Agency Hub, while carers can access schedules, care plans, tasks, messaging, and check-in tools through an app with offline capabilities. A Family App gives relatives visit updates and care notes. Birdie says it includes more than 50 pre-built reports and real-time dashboards. It lists rostering integrations with Careplanner/Nourish, Malinko, Cold Harbour, Caras, Quickplan, iCare, and CareFree, while stating it accepts no new integrations for CareFree. Business connections include Xero/QuickBooks, payroll systems such as Sage, CRM systems, API access, and custom exports. Agency plans are priced according to scheduled care hours and require a quote. SmartPlans is not standalone: its listed options are £2.75 hour with a monthly commitment, or £3.50 hour billed monthly with no minimum commitment; three starting hours are free.