AnswerIt vs Replya
AnswerIt
answeritapp.comReplya
replya.coSide by side
| Figure | AnswerIt | Replya |
|---|---|---|
| Price from | $9/mo | $29/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Plans published | 2 | 3 |
| Spec score · AI Review Response Generators | 8.2 (#9) | 7.6 (#13) |
| Security | The Privacy Policy says the service uses HTTPS, access controls, and trusted infrastructure providers, and does not guarantee absolute security. | Replya says data is encrypted end-to-end and stored securely, and that it does not share or sell user information. |
| Support | The site lists priority support as a Pro plan feature. | Replya lists [email protected] as its contact email. |
Plans
In their own words
AnswerIt
AnswerIt is a web service that generates suggested replies to customer reviews using a business profile and AI. Paste a review and it returns a draft in seconds, using the profile’s tone, industry and goals as context. Drafts can be made shorter, longer or more direct, and users can add their own instruction. The service lists Google, Yelp, TripAdvisor, Facebook and Airbnb among supported review platforms, with examples for restaurants, hotels, retail businesses, gyms, salons and dental practices. AnswerIt uses OpenAI GPT-4o, sending review text and business context to OpenAI for generation. It stores pasted reviews and generated responses, and says it does not sell personal data or use it for advertising. Replies are suggestions that users must review and edit; automatic publishing is not available. The Free plan is free for five responses monthly. Pro costs $9 a month, billed monthly.
Replya
Replya helps businesses prepare responses to Google reviews by connecting with Google Business Profile, also known as Google Maps, and syncing reviews automatically. It generates suggested replies that users can review, edit, and approve before posting; the service says responses are not automatically published. Tone choices include professional, friendly, and apologetic. The Free plan covers one location, 20 AI-generated responses per month, one response tone, basic analytics, and manual copying. Pro costs $29 a month, supports up to six locations and unlimited AI-generated responses, includes all response tones and a full analytics and insights dashboard, and allows direct posting to Google. Pro includes a 14-day free trial. Enterprise has custom pricing, unlimited locations and responses, all tones, a full analytics dashboard, automatic posting to Google, and weekly email report summaries. Replya is aimed at small and medium-sized businesses including restaurants, salons, hotels, retail stores, healthcare practices, and automotive shops. It states that data is encrypted end-to-end, information is not sold, and GDPR and CCPA compliance are provided.