AnswerIt
answeritapp.com
What it is
AnswerIt is a web service that generates suggested replies to customer reviews using a business profile and AI. Paste a review and it returns a draft in seconds, using the profile’s tone, industry and goals as context. Drafts can be made shorter, longer or more direct, and users can add their own instruction. The service lists Google, Yelp, TripAdvisor, Facebook and Airbnb among supported review platforms, with examples for restaurants, hotels, retail businesses, gyms, salons and dental practices. AnswerIt uses OpenAI GPT-4o, sending review text and business context to OpenAI for generation. It stores pasted reviews and generated responses, and says it does not sell personal data or use it for advertising. Replies are suggestions that users must review and edit; automatic publishing is not available. The Free plan is free for five responses monthly. Pro costs $9 a month, billed monthly.
Spec sheet
- Purpose
- AnswerIt uses AI to generate personalized responses to customer reviews based on a business profile.Read 8 Oct 2026 · answeritapp.com
- Intended users
- The site presents use cases for restaurants, hotels, retail businesses, gyms, salons, and dental practices.Read 8 Oct 2026 · answeritapp.com
- Security
- The Privacy Policy says the service uses HTTPS, access controls, and trusted infrastructure providers, and does not guarantee absolute security.Read 8 Oct 2026 · answeritapp.com
- Support
- The site lists priority support as a Pro plan feature.Read 8 Oct 2026 · answeritapp.com
- AI model
- The Terms identify the third-party model used for generated responses as OpenAI GPT-4o.Read 8 Oct 2026 · answeritapp.com
- Business profile
- Users set their business profile once so responses reflect their tone, industry, and goals.Read 8 Oct 2026 · answeritapp.com
- Data handling
- The Privacy Policy says AnswerIt stores pasted review text and generated responses, and does not sell personal data or use it for advertising.Read 8 Oct 2026 · answeritapp.com
- Data sent for generation
- The Privacy Policy says review text and business context are sent to OpenAI to generate replies.Read 8 Oct 2026 · answeritapp.com
- Publishing responsibility
- Generated responses are suggestions, and users are responsible for reviewing and editing them before publishing.Read 8 Oct 2026 · answeritapp.com
- Refinement
- Users can make a response shorter, longer, or more direct, or provide their own instruction.Read 8 Oct 2026 · answeritapp.com
- Review platforms
- The site lists Google, Yelp, TripAdvisor, Facebook, and Airbnb as review platforms it works with.Read 8 Oct 2026 · answeritapp.com
- Web service
- The Terms describe AnswerIt as a web-based tool that generates suggested replies after users paste review text and provide a business profile.Read 8 Oct 2026 · answeritapp.com
- Workflow
- Users paste a review and receive a ready-to-use response in seconds.Read 8 Oct 2026 · answeritapp.com
Plans and prices
Strong points and limits
Strong points
- Business profile guides tone and goals
- Adjustable length and directness
- Supports five named review platforms
- Free plan includes quick actions
- Pro plan offers unlimited responses
Limits
- Free plan allows five responses monthly
- Automatic publishing is unavailable
- Review text is sent to OpenAI
- Users must review drafts before publishing
Who it suits
It suits businesses that answer reviews across the listed platforms and want profile-guided drafts. The examples specifically include hospitality, retail, fitness, salons and dental practices.
Verdict
AnswerIt provides profile-aware review reply drafts with simple refinement controls and a free entry plan. Consider the monthly free limit, external processing and required human review.
Where Specifiction places it
- AI Review Response Generators#9 of 258.2