Apache Answer vs Freshdesk
| Apache Answer | Freshdesk | |
|---|---|---|
| Free plan | Yes | Yes |
| Free trial | No | No |
| Paid from | Free | $19/mo |
| Open source | No | No |
| Platforms | Linux, macOS, self-hosted, Web, Windows | api |
| Free plan | Yes | No |
| Community visibility | mixed | — |
| Moderation tools | Yes | — |
| Paid from | — | 19 /mo |
Both are listed in Best Customer Community Software. On Specifiction, Freshdesk scores higher on our published basis.