Freshdesk pricing
4 plans read from freshworks.com
Free programFree 1-2 agents · 6 months Read 20 Sep 2026 · freshworks.com
Growth$19 a month billed annuallyTicketing · Customer portal · ReportsBest suits teams that want AI-powered service over email Read 27 Sep 2026 · freshworks.com
Pro$55 a month billed annuallyCustomized support portals · Custom objects · Advanced ticketing · Custom reporting · Different routing mechanismsMost popular Read 27 Sep 2026 · freshworks.com
Enterprise$89 a month billed annuallyAudit logs · Approval workflows · Skills-based assignments · Additional security featuresEnterprise-grade AI-powered service Read 27 Sep 2026 · freshworks.com
In short
- Freshdesk has a free plan (Free program).
- Paid plans published: 3, from $19 a month.
What the alternatives costAll alternatives →
| Tool | From | Free plan | Free trial |
|---|---|---|---|
| Intercom | $0.99/mo | No | Yes |
| Microsoft Dynamics 365 Sales | $4/mo | No | Yes |
| GoTo Contact Center | $29.95/mo | No | No |
| Five9 Interaction Analytics | $119/mo | No | No |
| Zoho Analytics | $24/mo | Yes | Yes |
| Chatdrill | $35/mo | Yes | No |
| Level AI Contact Center Analytics | — | No | No |
| ASAPP Interaction Intelligence | — | No | No |