Apache Answer vs Zendesk Guide

Apache Answer

7.3 #3 in Customer Community Software

About Apache Answer

Zendesk Guide

7.3 #49 in Knowledge base software

About Zendesk Guide
Apache AnswerZendesk Guide
Free planYesNo
Free trialNoNo
Paid fromFree$55/mo
Open sourceNoNo
PlatformsLinux, macOS, self-hosted, Web, WindowsWeb
Free planYesNo
Community visibilitymixed—
Moderation toolsYes—
Paid from—55 /mo
Custom domain—Yes
Single sign-on—Yes

Both are listed in Best Customer Community Software. On Specifiction, Apache Answer scores higher on our published basis.