Apex Networks RMS vs Swoop Dispatch Management
Apex Networks RMS
apex-networks.comSwoop Dispatch Management
agero.comSide by side
| Figure | Apex Networks RMS | Swoop Dispatch Management |
|---|---|---|
| Price from | £3.80/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | — | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 11 | 0 |
| Spec score · Towing Software | 8.8 (#3) | 7.2 (#24) |
| Headquarters | Ramsgate, Kent, United Kingdom | Medford, Massachusetts, United States |
| Integrations | RMS connects to Apex ANS for jobs from breakdown clubs and insurers, and can export invoice data to most accounting packages. | The platform connects to client and business systems through built in integrations or custom gateways. |
| Purpose | Apex RMS is an all-in-one recovery management and dispatch platform for vehicle recovery operators. | Swoop Dispatch Management is a configurable software platform for managing roadside assistance events, designed by motor clubs for motor clubs. |
| Support | Apex says its support team is available 24/7 and provides training videos and hands-on training days. | Agero says live roadside and accident management job support is available 24/7 through Swoop chat or by telephone. |
Plans
Apex Networks RMS
- App Tracking£3.80 a month
- Workshop App£11 a month
- Reg Lookup£20, paid once
- RMS Lite£25 a month
- RMS (10-499 users)£32 a month
- RMS (4-9 users)£38 a month
- RMS (3 users)£41.50 a month
- RMS (2 users)£47.50 a month
- SMS£48, paid once
- RMS Lite Plus£58 a month
In their own words
Apex Networks RMS
Apex Networks RMS has no write-up on Specifiction yet; its figures are above.
Swoop Dispatch Management
Swoop Dispatch Management is a configurable platform for coordinating roadside assistance from request through service completion. Designed for motor clubs, it uses dispatch algorithms that can be adapted to a market, with integrated tow management or a Provider API for connecting existing tow solutions. Configurable agent views support different agent roles, and alerts help teams handle unusual cases. Built-in integrations or custom gateways connect client and business systems; Admin and Client APIs provide transaction access and ways to extend roadside service across channels. Client and dealer portals support requests, monitoring, and reporting.
Service providers can manage Agero jobs through desktop access or iOS and Android apps, with job updates, notifications, driver and job monitoring, photos, signatures, and cash jobs. Agero offers providers phone and online chat help, in-app self-help, and a Provider Advocate Group. Buyer pricing is available by contacting Agero; no price or trial offer is stated. The platform is listed for Android, iOS, web, and API.