Appcues vs Product Fruits
Appcues
appcues.com
Product Fruits
productfruits.comSide by side
| Figure | Appcues | Product Fruits |
|---|---|---|
| Price from | — | $111/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · Release Notes Management Software | 8.2 (#2) | 8.0 (#4) |
| Spec score · Product Adoption Software | 8.2 (#7) | 8.0 (#12) |
| Spec score · Onboarding Bots | 8.2 (#6) | 8.0 (#11) |
| Spec score · User Onboarding Software | 8.2 (#7) | 7.9 (#14) |
| Spec score · Digital Adoption Platforms | 8.2 (#7) | 8.0 (#10) |
| Spec score · Customer Onboarding Software | 8.2 (#8) | 7.9 (#13) |
| Spec score · In App Messaging | 8.2 (#6) | 7.9 (#10) |
| AI | Appcues AI is included on every plan and can plan, troubleshoot, build, segment, and analyze experiences using Appcues data. | Elvin AI answers users from existing help documents and can build walkthroughs on request, while Product Fruits AI drafts content for teams to edit and publish. |
| Integrations | Appcues offers native integrations including Salesforce, HubSpot, Intercom, Slack, Mixpanel, and Heap, plus MCP, webhooks, API, and Zapier connections. | The pricing page lists integrations including Mixpanel, HubSpot, Segment, Zapier, Slack, Typeform, Salesforce, Google Analytics, Heap, and SessionStack. |
| Security | Appcues states that customer data is encrypted in transit and at rest, with annual SOC 2 audits and annual third-party penetration tests. | The pricing page states that Product Fruits has SOC 2 Type 2, ISO 27001 certification, and GDPR compliance. |
| Support | Every customer receives implementation services, onboarding support, a dedicated experience manager, and ongoing access to the support team. | The pricing page lists email, live chat, video calls, solution engineer help, and live onboarding and training, with service levels varying by plan. |
Plans
Product Fruits
- Starter$111 a month
- Pro$187 a month
- Business$374 a month
- CustomPriced on request
In their own words
Appcues
Appcues helps teams create in-product experiences for onboarding users, encouraging feature adoption, collecting feedback, and reducing support requests without engineering help for every change. Its formats include Flows, Checklists, Launchpads, Banners, Pins, NPS and Surveys, and Workflows. A Chrome extension, Appcues Builder, creates Flows, Pins, and Banners; Appcues Studio is a web dashboard for other experience types, targeting, themes, analytics, and administration. Mobile support covers native iOS and Android apps as well as React Native, Flutter, and Ionic through a mobile SDK. Mobile experiences include Flows, Surveys, Embeds, and push notifications, with targeting, translation, themes, and analytics. Appcues Analytics offers trends, funnels, paths, retention curves, contextualized events, segments, dashboards, reports, and AI analysis. Appcues AI is included on every plan and can plan, troubleshoot, build, segment, and analyze experiences using Appcues data. Pricing is on request; a free trial requires no credit card.
Product Fruits
Product Fruits is a digital adoption and onboarding platform for customer-facing web applications and SaaS products. Its no-code editor lets teams assemble onboarding flows, checklists, product tours, hints, in-app help, and announcements without developer work. Targeting can use role, signup date, or behavior, and HubSpot can be connected without code. Elvin AI answers questions from existing help documents and can create walkthroughs, while Product Fruits AI drafts editable content. The REST API synchronizes user data and tracks back-end events. Product Fruits MCP provides read-only onboarding data to compatible AI assistants, requires no API keys, and is included in every plan. Listed integrations include Mixpanel, Segment, Zapier, Slack, Typeform, Salesforce, Google Analytics, Heap, and SessionStack. It runs through web, iOS, API, and extension platforms. Pricing starts at $111 a month on Starter, billed annually with 25% off, for 1,500 MAUs. A 14-day trial requires no credit card; there is no free plan.